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Donor Intake Associate

Pinnacle Transplant TechnologiesPhoenix, Arizona, United StatesOnsite
This job is no longer open

How You Contribute to Pinnacle Transplant’s Success


You are the first caretaker of PTT’s generous donors. You have ownership of the receiving, documenting, checking-in, storage, and monitoring received through shipment. Your detail orientation to this process is paramount to the efficiency and quality of donor processing, which creates life-changing treatments for ailments ranging from spinal disc degeneration to wound care.

What You Will Do


  • Receive all donors received through shipping, checking for good condition, and matching packing slips.
  • Check-in donors, checking and documenting temperatures, and reorganizing freezers for capacity.
  • Perform monthly inventory counts for all tissue.
  • Report discrepancies or issues to your leadership and Donor Services department via email, phone and/or face-to-face communication 
  • Other duties as assigned.

How You Will Grow


  • Cross train into other departments such as warehouse, boxing/kitting
  • Become independent into tracking and uploading all necessary documents to Donor Services 
  • Tracking what was checked into DMS versus intake paperwork
  • Tracking errors across team and company for monthly reporting
  • Continuous improvement of the work, standard operating procedures, etc. 
  • Learn and takeover Dermis shipment process and pushing product to GP for shipment

Who You Will Partner With


  • Your Supervisor. You will have daily verbal and written communication with your Supervisor and/or Operations Leadership to ensure daily goals are understood and executed with speed and quality.
  • Your Team. Regularly work in independent and team settings maintaining professional communication with all PTT team members.

What Qualifications You Will Bring


  • High School diploma or GED
  • Ability to work within Microsoft Office and other internal systems

What Qualifications Would be Additionally Helpful


  • Communication and organizational skills
  • Experience working under FDA regulatory compliance, HIPAA, cGMP, and/or cGTP requirements

Where You Will Work


You will work mostly in a warehouse environment in a manufacturing facility in North Phoenix, using computer and general office equipment. Your work requires bending, reaching, climbing ladders, and lifting containers weight up to 50 pounds.Benefits/Total Rewards

  • Comprehensive medical, dental, and vision insurance, eligible first day of the month following your start date.
  • Company-Paid Short and Long-term Disability Insurance.
  • Company-Paid Identity Theft Protection.
  • Company-Paid Life Insurance Policy of $50,000.
  • 401(k) Profit Sharing Plan with a 4% company match, eligible first day of the month following 90 days of employment, and 100% Vested from the start of plan.
  • Additional benefits such as: Voluntary Life/AD&D, Accident, Critical Illness, Hospital, and Pet Insurance.

  • Paid Time Off:
  • Paid time off given at the increments below:
  • January 1st 40 hours
  • April 1st 30 hours
  • July 1st 30 hours
  • October 1st 20 hours
  • (1) week, 40 hours of paid sick time, accrued per pay period beginning after 90-days of employment
  • (10) annual paid holidays


This job is no longer open

Life at Pinnacle Transplant Technologies

Founded in 2010, Pinnacle Transplant Technologies recognized the need to establish a processing and distribution facility that would enable medical professionals to acquire safe quality allograft tissue for transplant. The company manufactures innovative allografts produced to the highest standards of quality and safety. With a dedication to customer service, we are devoted to being the most responsive and accommodating Tissue Bank in the industry. Learn more about our specific products. Pinnacle is a multi-service tissue bank dedicated to the ethical participation in the Donate Lifeâ„¢ process. U.S. Food and Drug Administration (FDA) registered and American Association of Tissue Banks (AATB) accredited, Pinnacle only works with federally chartered Organ Procurement Organizations (OPOs) and agencies accredited by AATB to help provide superior allografts for transplantation, assure transplant patient safety, safeguard our associates, and assure reverence to our donor families.
Thrive Here & What We Value- Commitment to donation and patient quality of life improvement- Comprehensive product portfolio across multiple market segments- FDA registration and AATB accreditation- Crossfunctional collaboration for business alignment- Continuous data processing, reporting, presentation, and analysis improvements- Collaborative work environment- Professional education and training opportunities- Career advancement through Skill Based Pay Program- Extensive employee benefits (insurance, disability insurance, life insurance)- Competitive 401(k) Profit Sharing Plan with company match- Paid Time Off: Varying increments and annual holidays
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