Job Responsibilities:
- Temporarily fills in at properties, covering vacant positions, vacations, or other staffing needs.
- As directed by the Vice President, review individual marketing and leasing strategies and working closely with leasing teams to ensure performance.
- Respond timely and professionally to resident concerns, maintaining high resident satisfaction.
- Provide guidance and support for property teams as necessary.
- Conduct regular property audits to ensure compliance of company standards.
- Assist in the implementation of new policies, procedures, and programs as directed by the VP.
- In the absence of a Regional Real Estate Manager or Real Estate Manager reviews and/or completes tasks including Monday reporting, executive summaries, variance reports, bonus workbooks, renewal processes, AME, invoice approvals, PO creation, etc.
- Provide comprehensive administrative support to the Vice President, including travel arrangements, meeting coordination, and correspondence.
- Prepare and organize data and reports for internal and external meetings.
- Serve as a liaison between the VP and Regional Real Estate Managers, ensuring clear communication and timely follow-ups on assigned tasks and projects.
- Assist with the review and distribution of operational and financial reports.
- Coordinate and manage special projects related to property operations as dictated by the VP.
- Collaborate with other departments, including RREM’s, accounting, marketing, training, and service operations to support organizational goals.
- Assist with event planning and coordination for team meetings, trainings, and corporate events.
- Perform other tasks and duties as assigned by the Vice President.
- Provide feedback to Regional Real Estate Managers based on observed areas of opportunities.
Requirements:
- High school diploma or equivalent
- 3 years of property management experience, holding an Assistant Real Estate Manager position or higher
- Exceptional written and verbal communication skills
- Demonstrate excellent organizational skills with the ability to prioritize
- Demonstrated proficiency with Microsoft Office and general computer skills
- Solid understanding of property management software (e.g., Yardi, RealPage, Entrata)
- Excellent customer service skills with the ability to foster positive relationships with team members, residents, and vendors.
Available to travel as neededFSLA Status: Exempt
