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Supplier Quality Engineer - India Support

FictivPune, India | India OfficeOnsite

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster


Fictiv, coined the “AWS of manufacturing,” is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team!

Impact In This Role


As a Supplier Quality Engineer, you'll enhance the quality and performance of our casting and CNC machining suppliers. You will ensure suppliers meet customer requirements, manage quality issues, and drive continuous improvement. This role requires frequent travel and remote support.

Areas of Responsibility


  • Supplier Qualification: Assess new suppliers using qualification forms, develop corrective action plans, and track resolution.
  • Supplier Assessment (On-site Audits): Plan and conduct audits, report findings, align on corrective actions, and verify their closure.
  • Supply Base Compliance: Participate in sustainability audits and ensure corrective actions are completed within the resolution date.
  • Parts Qualification: Oversee the production part approval process, coordinate trial parts, and lead first article inspections.
  • Issue Resolution: Manage non-conformities, lead root-cause analysis, and ensure effective corrective actions.
  • Performance Monitoring: Track and consolidate supplier KPIs, address critical non-conformities, and evaluate supplier performance.
  • Performance Improvement: Lead improvement actions for suppliers using DMAIC or 8D methodologies to meet customer and factory expectations.
  • Process Compliance: Implement quality procedures, develop specific supplier procedures, and ensure proper use of quality management tools.
  • Interfacing with Functions: Collaborate with Category teams, SCM, Technology, and Quality to support category strategies and supplier development needs.

Must Have Skills


  • Casting & CNC Machining Knowledge
    • Familiarity with casting processes (e.g., sand, die casting) and CNC machining operations.
    • Understanding of materials used in casting and machining.

  • Quality Control and Inspection
    • Expertise in GD&T, measuring instruments, FAI, and SPC.
    • Proficient in managing non-conformance and conducting root-cause analysis.

  • Special Processes After Machining & Casting
    • Knowledge of heat treatments, surface treatments, and their effects on material properties.

  • Process Improvement
    • Familiarity with Lean Manufacturing and Six Sigma for continuous improvement.

  • Supplier Quality Management
    • Experience with supplier qualification, on-site audits, and performance monitoring.
    • Knowledge of ISO 9001:2015 and other relevant quality standards.

  • Technical Documentation and Communication
    • Ability to create and review quality documentation (control plans, procedures).
    • Strong communication skills for effective collaboration with suppliers and internal teams.

  • Compliance and Safety
    • Understanding of safety protocols for casting and CNC machining.

    Preferred skills but not mandatory 


  • Basic CNC programming knowledge (G Code, M Code)
  • Basic CMM Programming Knowledge 
  • Knowledge of CQI 27 casting special process  assessment

  • Soft Skills 


    • Attention to Detail: Ensures accuracy in inspections and documentation.
    • Proactivity: Addresses issues before they escalate.
    • Collaboration: Works effectively with cross-functional teams and suppliers.
    • Problem-Solving: Resolves quality issues efficiently.
    • Adaptability: Manages changing environments and frequent travel.

    Physical Demands


    • Sitting, working at a computer, standing, walking, and handling medium-weight parts.

    Travel Expectations


    • 26-50% travel required.

    Qualifications


    • 7+ years of experience in quality engineering for castings and CNC machining.

    About Fictiv


    Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world. This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company.

    We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

    Life at Fictiv

    Fictiv is transforming how teams design, develop, and deliver the next generation of hardware products. Our platform seamlessly connects hardware teams with manufacturers, to help companies get to market faster. Since its founding in 2013, Fictiv has helped innovators like Facebook, Tesla, and, IDEO develop more than 100,000 parts. Visit www.fictiv.com for more information and to get an instant quote. -- We're committed to creating a company that reflects our community by including voices from a variety of backgrounds and perspectives. We believe the best teams are born from an environment that emphasizes respect, honesty, collaboration, and growth. If you share our vision, we're interested in hearing from you.
    Thrive Here & What We Value- Inclusive Environment- Respect, Honesty, Collaboration, Growth Mindset- Continuous Improvement- Diverse Perspectives and Experience Encouraged- Technology-Backed Platform for Hardware Manufacturing- Passionate about Continuous Improvement and Learning- Clear Thinking, Data Driven Decision Making
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