Staff Full Stack Software Engineer

Why Work at Reputation?

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  Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide.
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  We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022. 
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  Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.
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  Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports.
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  The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.
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  Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.
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  Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.
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  Our Mission: We exist to forge relationships between companies and communities.

Responsibilities:

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  Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
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  Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality products to our users
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  Work in a fast-paced CI/CD Kanban environment and participate actively in feature development and bug resolution
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  Capability to manage multiple projects with material-technical risk across teams and processes; may serve as a functional lead or technical owner.
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  Work on several Reputation products to extend functionality and to maintain zero customer-reported bugs.
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  Be a mentor for colleagues and help promote knowledge-sharing
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  Additional duties as assigned.

Qualifications:

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  5+ years of experience in designing & implementing highly interactive UI for high-volume robust web applications 
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  Solid programming skills in JavaScript and React.js / Node.js.
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  Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
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  Advanced knowledge experience working with relational databases (i.e. Postgres), including development, troubleshooting, and performance optimization
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  Observability experience or willingness to learn
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  Experience working in a Cloud environment
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  User-Centric: You have a strong sense of empathy for the end-user and are driven to improve their experience
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  Technical Skills: Comfortable with data-intensive applications and distributed systems

We understand that not everyone can know everything. Any experience with the following technologies will help you stand out.

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  GraphQL
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  Websockets
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  RabbitMQ
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  Postgres
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  Elasticsearch
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  AWS / GCP

Applicants only - No 3rd party agency candidates.

When you join Reputation, you can expect:

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  Flexible working arrangements.
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  Career growth with paid training tuition opportunities.  
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  Active Employee Resource Groups (ERGs) to engage with. 
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  An equitable work environment. 

Our employees say it best:

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  Ample Opportunities- “There are many opportunities to learn and grow. Many open roles are replaced with internal promotions.” 
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  Positive Culture- "Great opportunity and exceptional culture." “You will never have a better culture anywhere else. Period.” 
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  Training and Tools- “All managers truly want you to succeed, and you are given great tools and training to be successful in your role.”
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  Balance- “Great work life balance and awesome team environment!”

Diversity Programs & Initiatives:

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  Diversity: Embracing a culture that values uniqueness.
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  Inclusion: Inviting diverse groups to take part in company life.
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  Belonging: Helping each individual feel accepted for who they are.

Additionally, we offer a variety of benefits and perks, such as:

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  Flexible PTO
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  Paid company holidays 
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  4 company provided, “Recharge Days”, which are wellness days off for the entire company
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  Several active Employee Resource Groups (ERG’s) to help foster inclusion and community 
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  Employee Assistance Program
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  Access to a wide variety of unique perks and apps:Ginger, Calm, Headspace, Carrot Fertility, Aaptiv, Omada, One Medical, SoFi 
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  Fetch Pet Insurance
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  401K
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  Health, dental and vision insurance
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  Paid maternity leave 
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  Employer paid short term and long term disability and life insurance