Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Procurement/Contract Specialist position is a full-time United States based role, working PST hours Monday through Friday 8:00am – 5:00pm. The ideal candidate is responsible, analytical, organized, with excellent verbal and written communication skills to work directly with global suppliers and employees at all levels of the organization.
This role requires general business acumen with a Procurement operations and Contract Administration focus. This role requires a can-do attitude with the ability to work independently with confidence in a fast-paced environment under the general direction of the Director, Procurement.
Job Description – Procurement Specialist
- Support and management of vendor contract review process including initial request review, coordination of Procurement, Legal and Compliance team review and redlining and coordination with Business Owners and vendors.
- Management and daily updates to Procurement Leadership SharePoint excel files, savings trackers and various other internal applications as needed.
- Internal and external calendar scheduling management supporting Procurement Leadership Team and suppliers.
- Facilitate the vendor contract execution process including gathering of signatures via DocuSign, contract archiving, and database management.
- Ability to track and manage the lifecycle of procurement contracts, ensuring timely renewals, amendments, or terminations.
- Detail-oriented with the ability to identify and resolve discrepancies or inconsistencies in contract terms.
- Facilitate Requisition to PO processing in Coupa Procure to Pay system (PTP) for goods and services required as needed.
- Review and/or select supplier with the best package of quality, price, terms, and delivery for requisitions submitted.
- Review and update purchase orders, change requests, contracts, and associated documents as required.
- Assist with new supplier setup into Finance systems as needed.
- Run reports from Coupa PTP system to support month-end activities and ad hoc reporting as requested.
Work with Accounting teams for GL coding changes and resolution of invoicing issues in the Coupa PTP system to improve invoice payment timelines and resolution of supplier issues.
Desired Knowledge, Skills, and Abilities
- BS degree in Business or Accounting related field preferred.
- Procurement experience with focus on indirect spend in a fast-paced ever-changing environment.
- Competent in Microsoft applications (Excel, Word, Outlook, SharePoint, PowerPoint), and experience with Coupa Procure to Pay system (or comparable) preferred.
- General understanding of terms and conditions for procurement contracts and experience working with a Legal team in the contract review process desired.
- Experience in preparing, reviewing, and maintaining procurement documents, including purchase orders, contracts, and invoices.
- Strong analytical skills for evaluating supplier performance and contract terms to ensure value for money.
- Familiarity with procurement regulations and compliance standards, including local and international supply chain requirements.
- Proficient in using procurement management software (Coupa P2P system knowledge is a plus) and systems to monitor contract statuses and updates.
- Able to be flexible and prioritize tasks under tight timelines.
- Technically strong to work within a variety of finance systems/tools.
- Excellent written and verbal communication skills with the ability to present information in clear concise format with employees at all management levels of the organization.
- Detailed and self-motivated strong team player able to work independently, cooperatively, and confidently with global workforce and external parties to maximize performance and produce results. Exhibits strong team building and interpersonal skills.
Company Benefits
- Company stocks
- Annual merit increase based on performance
- 15% night shift differential pay
- Paid Leave with Cash Conversion
- HMO with free dependents
- Retirement Plan
- Life Insurance
- While on work from home setup: Internet and meal allowance are provided
- Employee Assistance Program for mental and social well-being
- Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)
#LI-Hybrid #LI-JM2Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
