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Automotive Service Advisor

Berman Auto GroupChicago, Illinois, United States | On_siteOnsite

Job Description


Berman Subaru of Chicago is looking for a Service Advisor to add to the team!  Location:

Chicago, IL (60641)

Job Title: 

Service Advisor

Schedule:

Full Time; Monday-Saturday

Pay:

Earn $100,000+ a year!

(Commission position) 


Company Benefits:


  • Competitive PTO Policy: Earn 2 weeks within your first year of employment!
  • Multiple Low-Cost Medical Insurance Options: As low as $43/week + FREE TelaHealth!
  • Low-Cost Dental, Vision & Life Insurance Options
  • Short Term & Long Term Disability Coverage
  • Fully PAID Training
  • 401K Retirement Savings Plan
  • Automotive Service & Sales Discounts
  • Outlined Career Path and Opportunities for Advancement

Job Responsibilities


  • Greet customers promptly and courteously upon arrival at the service drive
  • Obtain customer and vehicle information
  • Listen attentively to customers' concerns and accurately document their vehicle service needs
  • Determine and recommend necessary maintenance based on age, mileage and history of the vehicle.
  • Prepare a complete and accurate estimate of cost for labor and parts.
  • Keep customers informed of the status of their vehicle repairs and address any questions or concerns they may have
  • Comfortably and clearly explain all completed work and charges to the customer
  • Coordinate service appointments and ensure timely completion of service orders
  • Collaborate closely with service technicians, parts department, and other dealership personnel to ensure efficient workflow and customer satisfaction

Qualifications


  • At least 1 year of Service Advisor experience
  • Strong interpersonal skills with the ability to build rapport and establish trust with customers
  • Excellent communication skills, both verbal and written
  • Detail-oriented with the ability to accurately document service requests and recommendations
  • Proficient computer skills and familiarity with automotive service software systems
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Knowledge of automotive systems and repair procedures is a plus
  • Clean driving record and valid driver’s license (2 yr min)
  • Must be willing to submit a background screening

Additional Information


All your information will be kept confidential according to EEO guidelines.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Life at Berman Auto Group

Berman Auto Group owns five dealerships in the Chicago area and one in northwest Indiana: Star Nissan in Niles, IL, Berman Nissan of Chicago ( formerly Mid City Nissan), Berman Subaru of Chicago, Berman INFINITI Chicago, Berman INFINITI of Niles, and Berman INFINITI of Merrillville in Merrillville, IN.
Thrive Here & What We Value1. Competitive PTO Policy: Earn 2 weeks within your first year of employment!2. Multiple LowCost Medical Insurance Options: As low as $43/week + FREE TelaHealth!3. Fully Paid Training4. Automotive Service & Sales Discounts5. Outlined Career Path and Opportunities for Advancement6. Short Term & Long Term Disability Coverage7. Ability to work on your own and/or your family's vehicle after hours!8. Company PAID ASE certifications, manufacturer training & travel9. Community involvement is essential10. Prioritizing supporting the neighborhoods we live and work in
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