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Assistant General Manager | Glasgow

Blank StreetGlasgow, United KingdomOnsite

About Blank Street


At Blank Street, we believe that rituals matter, and that great rituals make your life better. With coffee shops across the US and UK, we are working to transform the high street grab-and-go coffee transaction into an experience that is higher in quality, hospitality, and joy. 

Our Values


  • Magic is in the Details: We value attention to detail in everything we do. We're always thinking about the small things that make a moment meaningful.
  • Move as One: We value people who strive to be the best team player, not individual stars.
  • “My Home is your Home” Hospitality: We look for individuals who treat others the same way they'd treat a guest in their home. We care about presentation, hospitality, and having fun even when things are stressful.

What's Brewing...


The Assistant General Manager role supports our General Managers as the guardians of our stores, owning everything from the experience we provide for our customers, to coaching and motivating our teams so that we successfully deliver our mission to serve our customers high-quality food and coffee at affordable prices.  Moving as one, you manage the small things to make the magic happen and ensure our home is the home of our customers and our team members too. 

What’s involved?


  • Inspire, motivate and support your store teams to keep bringing their best selves to work every day 
  • Ensure the daily success of your stores so that we are providing the best service to our customers
  • Be a brand ambassador, living our values and upholding our brand standards to the highest level
  • Responsible for accurate stock ordering, rota management and maximising commercial opportunity in your stores
  • Responsible for all elements of store delivery in the General Manager’s absence

A bit about you


  • It starts with a passion for service, coffee and people, but that’s just the beginning. We’re looking for all that and a little bit more magic
  • Some experience and a strong passion for managing, coaching, and developing people
  • A commercial mindset that understands all the components of driving delivery across multiple locations
  • A self starter with a can do, solution oriented mindset and a positive outlook
  • A real team player 
  • Someone that can see the bigger picture and isn’t afraid to get stuck in to make the magic happen
  • A love for the Blank Street brand and genuine excitement to be a part of the amazing journey we are on

What's in it for you? 


  • Competitive annual salary 
  • Private healthcare
  • Pirkx Membership 
  • Blank Street Regulars Membership
  • A whole lot of Blank Street swag

Job Type: Full-timeSchedule:

  • Weekend availability

Ability to commute/relocate:

  • Glasgow, Scotland: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • What will you bring to Blank Street as an AGM?

Work authorisation:

  • United Kingdom

Life at Blank Street

Blank Street is your friendly neighborhood coffee cart. Zero Emissions. Zero Waste. Good Vibes. Come say 👋
Thrive Here & What We Value1. **Passion for Coffee and Customer Service:** We believe that great coffee should become an everyday ritual for our customers. As part of our team, we want to ensure that each cup is brewed with love and care.2. **Attention to Detail & Going the Extra Mile:** Our philosophy revolves around creating a memorable experience for our guests by paying attention to every detail - from presentation to cleanlinesses. We believe in going above and beyond, even when things get busy or stressful.3. **Inclusive and Respectful Team Environment:** My House is Your House Hospitality values diversity and inclusivity. We seek team members who are respectful of others' opinions and ideas while fostering a collaborative workplace culture.4. **Hospitality & Welcoming Guests:** Our cafes aim to create an inviting atmosphere where guests feel like they're welcomed into the cafe as if it were their own home. We strive for excellence in customer service, ensuring that every guest has a positive experience.5. **Magic is in the Details:** Our team members are dedicated to creating meaningful moments by paying attention to details and thinking about everything that makes an experience special.6. **Move as One:** We believe in working together towards common goals, valuing each member's contribution while fostering a sense of unity within our team.7. **What's Brewing...:** Our values include love for coffee and customer service, welcoming guests into the cafe like they would invite a friend, providing stellar service even when things are busy or stressful, valuing attention to detail, going the extra mile, thinking about everything that makes a moment meaningful, being inclusive and respectful team members who strive to be the best team players, and over-communicating for understanding.8. **My House is Your House - Hospitality:** We are obsessed with presentation, ensuring our cafes are always clean and welcoming, providing stellar service even when things get busy or stressful.9. **Well-being Benefits & Rewards:** As part of My House is Your House Hospitality, you'll enjoy well-being benefits such as paid time off and discounted gym memberships. Plus, we offer a fun and rewarding work environment with Blank Street swag and coffee!10. **First-Ever Brand to Offer Affordable High-Quality Coffee:** My House is Your House Hospitality was founded on the belief that great coffee should be accessible for everyone. We're proud of our partnerships with amazing local vendors, brands, and some of the best baristas in town!
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