Senior Salesforce Business Analyst
Passion Driven. Purpose Guided. Our People Make the Difference.
Why Neocol?
Neocol helps the world’s most innovative subscription companies solve their most pressing initiatives to ignite outpaced subscription performance. As the largest pure-play Salesforce Summit Partner specifically dedicated to the subscription economy, Neocol has created repeatable playbooks and assets that empower transformation at the highest level.
Day in the Life of a Senior Salesforce Business Analyst
As a Senior Salesforce Business Analyst on the Neocol Business Consulting Team, you will clearly articulate business requirements for our subscription based clients with a focus on Revenue Cloud . You’ll be analyzing data, success metrics, objectives, making recommendations and changes to improve our customers’ experience.
- Facilitate discovery workshop sessions with Client stakeholders to understand and document requirements and business processes
- Gain alignment and approval of solution requirements & acceptance criteria working closely with our Business Analyst team
- Serve as a liaison between technical teams and business stakeholders
- Facilitate solution demonstrations (sprint and final demo’s) efficiently
- Create solution documentation that is scalable for the client
- Support the broader delivery team in their execution of change management and quality assurance based on our final solution requirements
Our Core Values in Action
- Collaboration: Across all key stakeholders (employees, partners, customers), it is essential that we work together, as a team, to drive value in every interaction and implementation.
- Creativity: We enjoy getting creative in the way we solution with our customers, work with our teammates, and drive value with our partners.
- Trust: It is important that Neocol operate in a fun, open, and ethical environment. Trust is key to our culture.
- Ownership: We are an environment focused on results and each individual has critical metrics that they are responsible for in order to help our customers and our organization.
- Passionate: Care about what you do, why you do it, and the impact that it has our customers, employees, and partners.
Required Qualifications
- 5+ years of experience in at least two medium to large-scale full-lifecycle Salesforce CPQ implementations, with strong expertise in Salesforce Sales & Service Cloud.
- Experience matching user requirements to CPQ, Billings & Salesforce solutions.
- Salesforce CPQ and either SFDC Administrator or Developer certifications
- Experience using Jira, Slack, Google Suite & LucidChart
- Ability to understand varying client needs and respond flexibly and creatively, working with internal resources to recommend and implement the highest ROI for our clients
- Previous experience working cross-functionally with technical and non-technical resources.
- Experience analyzing data and identifying opportunities to drive meaningful standardization of data and processes regionally and/or globally.
- Highly organized with the ability to manage and prioritize while simultaneously working both collaboratively as well as independently.
- Excellent communication skills, both verbal and written, and the ability to translate technical subject matter to non-technical audiences.
- Agile and can work well in environments where objectives and priorities are reviewed and assessed regularly.
Preferred Qualifications
- Knowledgeable about the following is a plus: Revenue Cloud, B2B Commerce, Experience Cloud, Mulesoft, Tableau/CRM, RightRev, NetSuite/ARM
- Billing experience and accreditations are a plus; must have the ability to achieve these shortly after hire.
A Foundation Built on a Solid Culture
- Ladies+ League
- DE&I Committee
- Neocol Cares
- Mentorship Opportunities:
- Neocol North Star Program
- Neocol Navigate Program
Compensation is More than Salary
- Fully remote workforce ensures that you have the tools you need to successfully perform your job and create a proper balance of work and personal life
- Employer match 401(k) plan
- Medical, vision & dental benefit offerings
- Adoption Assistance Program
- Flexible PTO
Please note:Neocol is an equal opportunity employer. Neocol does not discriminate against any employee or applicant because of race, religion, sex, sexual orientation, age, national origin, ancestry, disability, arrest or conviction record, marital status, military service or any other characteristic protected by applicable local, state or federal law and reasonably accommodates applicants and employees as required by applicable law.
