About Object Edge:
Established in 1994, Object Edge is an award-winning digital consultancy working with leading global brands. In a challenging digital landscape, we help businesses differentiate and compete by creating effortless digital experiences. We design, implement, and support commerce, content, subscription, and CPQ with a data-driven, highly collaborative, and best-in-class team.We serve enterprise businesses who need to build digital experiences and want a nimble, personalized, and specialized partner.
About the Position:
As a Functional Solution Architect, you will own the integrity and strength of the solutions recommended. You’ll be acting as a trusted advisor to our team and clients, and an effective mentor for other Salesforce professionals working alongside you. You will need a deep understanding of the Salesforce platform but just as importantly, top-notch people skills to get your ideas and solutions across to stakeholders and gain integrity to get your visions built into successful solutions.
What You’ll Do:
- -Conduct research into clients’ use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions,
- -Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements,
- -Review solutions and recommending improvements,
- -Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project,
- -Own the design of Salesforce for Sales, Service, and other related solutions.
- -Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes,
- -Provide guidance on user story writing style,
- -Ensure success and acceptance criteria are defined for each story,
- -Describe and illustrate designs with appropriate justifications,
- -Ensure documentation of the steps for testing,
- -Groom and refine the Salesforce product backlog, in liaison with Salesforce SMEs,
- -Supervise the configuration, quality assurance, testing, and deployment of Salesforce,
- -Collaborative project and workstream planning.
Soft Skills:
- At least 3 years’ experience in a leading role in delivering Salesforce projects,
- Excellent communication skills, written, verbal, and interactive when online,
- Minimum Salesforce certified:
- Administrator
- Sales Cloud Consultant
- Service Cloud Consultant
- Manufacturing or CG Cloud (bonus)
- A proactive personality, with a can-do attitude,
- Excellent relationship-building skills,
- Strong analytical skills, with the ability to observe trends. Able to actively make suggestions based on the results,
- Available and responsive to question, clarifications and instructions
- Ability to tailor communication to multiple audiences at all levels
- A self-starter, experienced in leading projects or delivery work streams
- Outstanding written communication skills
- Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
- A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy
- Excellent ability to coach, motivate and direct work tasks to a multidisciplinary team of Salesforce professionals
Desirable/bonus:
- Bachelor’s / Postgraduate degree or professional qualification in Business, Computer Science, Marketing, Finance or a similar field of study,
- Salesforce Designer certifications,
- Salesforce Architecture certifications,
- Active in the Salesforce community.
Compensation:
Salary is commensurate with experience based on department and role.
Object Edge provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We believe in providing employees with a work environment free of unlawful discrimination and harassment. In addition to national law requirements, Object Edge complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
