Systems Engineer I/II
(This is a remote position open to applicants residing in TX, CO, NM, AZ or KS)
Job Description
As a Systems Engineer, you will perform complex configuration and troubleshooting to software or equipment following design or installation specifications and best practices. You will aid in the development and deployment of enterprise-level solutions for client technology systems that include cloud, on-premise, colocation, and hosted environments. Systems Engineers implement hardware and software solutions within project plans and deliverables and offer solutions with long-term stability. You will plan and provide structured outlines for the implementation or changing of client networks or workflows.We are focused on teamwork, and technical documentation of client solutions and changes from receipt through resolution and follow-up is key to our success for other engineers to use in troubleshooting.
You will ensure that incidents and project tickets are filled out according to company standard and time is entered accurately. The ideal candidate is able to organize their personal workload to achieve goals and complete projects assigned within a designated timeframe and will escalate issues where appropriate.This position participates in an after-hours, on-call rotation to provide support for emergency client issues.
Requirements
3+ years related experience.
Develop, deploy and/or troubleshoot complex infrastructure implementations both on premise and in the cloud.
Develop clear and concise technical documentation and deliverables.
Ability to interact and communicate professionally with client executives.
Keen ability to problem solve and logically plan.
All positions require the successful completion of a criminal background check, and further background checks if the position involves access to sensitive information or secure facilities.
Get to the EDGE—where Everyone Deserves Great Experiences!
IronEdge is the premier IT solutions provider for small-to-medium sized businesses. We love what we do, and our team loves working together to eliminate the frustration companies face with technology. As a service-centric company with a culture that always puts people first, IronEdge is dedicated to providing a fun, fulfilling and inclusive environment where teammates can excel in their specialized roles. Our company’s core values are built upon the strong foundation of teamwork, continuous learning, integrity, courage and ownership, guiding everything we do at IronEdge.
With a great team comes great achievements and we’re proud to share that IronEdge has been recognized as a Great Place to Work® Certified™ company. Our award-winning team is honored to be recognized among the tech industry’s leading MSPs and named to esteemed lists such as the CRN MSP 500 and Channel Futures MSP 501 year after year.
Benefits
IEG pays a portion of employee premiums for Medical, Dental, and Life Insurance
Short-Term and Long-Term Disability Insurance
Flexible Spending Account and Health Savings Account
Flexible Time Off plus Holidays
At IEG, everyone deserves great experiences!
Salary Range
$60,000- $75,000 (Exempt)
