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Customer Service Agent

Maximus Global ServicesLas Vegas, Nevada, United StatesOnsite

MGS IS HOSTING A JOB FAIR JANUARY 10TH, 2024 AT HAARY REID INTERNATIONAL AIRPORT- TERMINAL 1 - MEZZANINE 3 9:30AM - 2:00PM


Join our team at Maximus Global Services!


Maximus Global Services (MGS) ultimate mission is to “Experience the difference of our people serving your people through leadership, innovation, and partnership”. Provides aviation services at various airports in the US: Miami, LAs Vegas, Fort Lauderdale, Orlando, Virginia, and Atlanta. MGS has immediate openings for Customer Service Agent at Harry Reid International Airport. 

Pay Rate: $14.00 per hour            Status: Full Time or Part Time


Benefits:


  • Paid Time Off (for FT positions)
  • Paid Training
  • 401(k) Retirement Plan
  • Medical, dental, vision benefits
  • Referral Bonus ($150.00 per referral)
  • Incentive Rewards
  • Career growth

Objective and Essential Duties:


Provide various services such as wheelchair, security, and porter services. Exhibiting exceptional customer service and communication skills. Ensure the safety of property and people.

  • Provide wheelchair services ensuring that all security procedures are met.  
  • Prevents losses and damage by reporting irregularities to the supervisor.
  • Maintain the wheelchairs in good condition and report the ones that need to be fixed.
  • Collect wheelchairs from terminals and parking lots.
  • Performs all other duties as assigned by management.

SHIFTS:


All shifts available

Requirements:


  • Must exhibit exceptional customer service and communication skills, both verbal and written
  • As a condition of employment, employee must successfully complete a background investigation.
  • Must be able to read, write and speak English. 
  • Maintain a relationship with both employees and clients.
  • Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
  • Ability to bend, push, and lift up to 70 pounds on a regular basis in order to perform the essential functions of the job.
  • Must be eligible for CBP seal and pass the criminal background check to obtain the airport ID.
  • Must be at least 18 years old.
  • High school diploma or GED

Environmental Requirements:


  • Works nonstandard hours, evenings, weekends, holidays.

Competencies


  • Honest and Dependable
  • Committed 
  • Teamwork 

  • Innovation
  • Good Communication
  • Customer Service
  • Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 14 To 14 (USD) Hourly

    Life at Maximus Global Services

    MGS is an industry leader in aviation services through an unwavering commitment to unparalleled customer service. Founded in 2012 under the name USA Special Aviation and Security Services, Maximus Global Services (MGS) quickly established itself as an industry leader in aviation services through an unwavering commitment to unparalleled customer service. Our ultimate mission is to provide all of our clients with the finest service at an exceptional value, and the fact that our most enthusiastic promoters are the myriad of airlines we serve truly speaks to the realization of that goal.
    Thrive Here & What We Value1. Set the standard through tailor service to every person, every day.2. Provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, Atlanta, and Las Vegas.3. Offers competitive salaries and comprehensive benefits including paid Holidays and Personal Time Off (PTO), Group Health Insurance including Medical, Dental and Vision, 401(k) and career opportunities for advancement.4. Teamwork orientation5. Stress management6. Ethical conduct7. Good communication8. Customer/client focus9. Incentive rewards10. Career growth</s>
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