Description
Digital Control Incorporated (DCI) is the world's leading supplier of underground locating and steering products for the horizontal directional drilling (HDD) industry. Since the introduction of this revolutionary technology 30 years ago, Digital Control has been at the forefront of trenchless technologies that enable the efficient installation of underground utilities such as fiber optic, telecom, gas, and water lines world-wide. DCI's products are valued for their durable design, ease of use and uncompromising commitment to customer service.
The Product Management Intern will focus on market analysis, competitive research, feature management, and customer journey mapping. With a keen eye for identifying market trends and understanding user needs, you will support the product team in documenting features that enhance user experience, optimize product value, and position our offerings competitively in the market. You will focus on how features cascade across products to bring value while optimizing and aligning the technical elements as a business opportunity. This internship offers the unique opportunity to delve deep into the product management discipline within a dynamic and collaborative environment.
Requirements
What you'll do
- Conduct thorough market analysis to identify trends, evaluate market position, and understand customer needs and opportunities.
- Perform competitive research to benchmark our products and identify areas for differentiation, keeping abreast of competitors' strategies, products, and market positioning.
- Collaborate with product teams to define and analyze metrics that inform product success, utilizing data to drive strategic decision-making.
- Participate in feature management, including feature ideation, specification, and prioritization, while balancing business impact, user feedback, and technical feasibility.
- Develop detailed customer journey maps to highlight user experience touchpoints, pain points, and areas for enhancement across different user personas.
- Work with cross-functional teams to translate market insights and customer feedback into actionable product feature recommendations.
- Develop a dashboard for product-feature-performance comparisons using existing data and research findings.
- Develop a dashboard for business-level differentiators using existing data and research findings.
- Document recommendations for keeping dashboards up to date even after the conclusion of the internship.
- Help prepare reports and presentations that communicate findings from research, analysis, and customer journey mapping to stakeholders across the company.
Requirements
- Able to work as a part of a team
- Pursuing a Bachelor's degree in Product Management or other related field, preferrably in the Junior or Senior year
- Ability to see market trends and user needs
- Able to describe and understand various performance and usability metrics
Benefits
- Paid internship - $26 per hour
- PTO (accrue 6.77 hours per bi-weekly paycheck)
- Paid holidays (based on hours worked)
- Free convenient parking and commuter benefits
- Located in a quiet business park near walking trail
Why DCI?
Work hard, play often... DCI employees are innovative and creative. Our open (forest-like) work environment creates free flowing conversations across all functions. We have gaming days; Lego challenges and ping pong matches to build on our creativity when one hits a roadblock. If that is not enough, our employees bring their four-legged companions (dogs) to work and can take them for a walk around the Green River trail. DCI takes pride in caring a lot about our employees. We believe that employees should not be burdened with benefits expenses, so we provide lucrative health care plans unmatched in most other companies.
We also like to eat at DCI and find any excuse to celebrate the most random holidays (Pi Day, Chocolate Ice Cream Day, etc.) We have monthly catered lunches, a fully stocked snack area, sporting tickets, wellness competitions, and most importantly a team of people who will tell you that DCI is the best place they've ever worked. This is evident by our long service team and low turnover.
We Celebrate Inclusion:
DCI is an equal opportunity employer. Employment at DCI is based solely on a person's merit and qualifications directly related to professional competence. DCI does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.It is DCI’s policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
The Company's EEO policy includes the full & complete support of the Company and all levels of leadership. Because it's just the right thing to do. We hope you think so too.
