InSequence Overview:
At InSequence, we engineer outcomes for your most demanding technology problems. We hire talented professionals to bridge the technology gap between desired business results and actual implementation. Organizations often face a technology gap between getting a software solution and having it meet a desired business goal. InSequence closes that gap with engineered products and managed services that bridge IT expenditure and their organization goals. Our clients range from large government agencies to enterprises that utilize vast amounts of technology and data.
They turn to us for our proven solutions and engineering mindset to manage technology that is predictable, scalable, and reliable.
Clearance Requirement:
On-Site Support
Position Overview:
We are seeking a skilled and detail-oriented Software Asset Management (SAM) Support Engineer to join our team. The successful candidate will be responsible for managing the customer’s software asset management tracking initiative using Flexera license management solutions and customizations. This role involves delivering accurate and business-relevant information support to the customer, assisting in audits, and providing guidance on licensing management.
Key Responsibilities:
- Ensure compliance with vendor application license agreements.
- Utilize reporting tools to monitor software utilization, assist with cost controls, and prevent audits.
- Administer Flexera License Management products and IT Asset Management (ITAM) concepts.
- Provide trend and forecasting analysis and reporting of software and hardware lifecycle data.
- Provide direct support and advisement to customer and partners for creating an ITAM program.
- Advise customer on process improvements to maintain license compliance, audit readiness, and optimize software purchases.
- Provide recommendations for software bundling to limit software sprawl where multiple software provides similar functionality.
- Provide trend reporting and analysis for software version sprawl and provide recommendations for optimization.
- Coordinate with security teams to tag and report on authorized and unauthorized software on the network.
- Provide support and training for the customer on Flexera License Management products.
- Act as a liaison between the SAM customer, internal Flexera Technical Team, and the Project Manager (PM).
- Support related SPID activities (decommissioning, on-boarding) for Security Impact Determination Requests (SIDR).
- Collaborate with government Information System Security Officers (ISSO) and SAM teams.
- Maintain updates and manage various day-to-day operations of FlexNet Manager and Data Platform systems.
- Assist in the execution of operational activities to ensure the proper operation and delivery of the SAM365® managed service.
- Generate reports as requested to support customer requirements.
- Guide users in formulating requirements, advising alternative approaches, and conducting feasibility studies.
- Incorporate new plans, designs, and systems into ongoing operations.
- Guide system development and implementation planning through the assessment or preparation of system engineering management plans and system integration and test plans.
- Interact with the Government regarding Systems Engineering technical considerations and associated problems, issues, or conflicts.
- Ensure the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility.
- Communicate with other program personnel, government overseers, and senior executives.
Required:
- Excellent analytical, communication, and problem-solving skills.
- Self-starter with the ability to thrive in a fast-paced environment and manage conflicting priorities with ease.
- Clear and concise verbal and written communication skills.
- Ability to assess customer and technology needs/requirements and develop solutions to meet them.
- Quick adaptability to new technologies.
- Proficiency in analyzing system requirements and leading design and development activities.
- Ability to analyze user requirements, concept of operations documents, and high-level system architectures to develop system requirements specifications.
Preferred:
- Experience in software procurement or software asset management
- Experience in developing system architecture and system design documentation.
- Customer service-focused with the ability to deliver high performance and customer satisfaction.
- Ability to work well under pressure with differing levels of management.
- Capability to maintain confidential information and communications.
- Proficiency in breaking down complex tasks and explaining solutions.
- Knowledge of software discovery tools (i.e., BDNA, ADDM, SCCM, etc.).
- Knowledge of software deployment tools (i.e., SCCM, AppV, Citrix Virtual Apps, etc.).
- Knowledge of server virtualization technologies (i.e., HyperV, Azure, AWS, VMWare, etc.).
- Experience with relational databases and SQL is a plus.
- Experience with Flexera FlexNet Manager and/or Data Platform.
- Experience with other enterprise software asset management tools is a plus.
- Experience with ServiceNow is a plus.
- Certification in Software Asset Management is a plus.
ADA Notations:
- Regular communication.
- Noise conditions range from very quiet to very noisy.
- Prolonged use of computer (typing/keyboarding).
If you are a proactive and experienced SAM professional with a passion for license management and compliance, we encourage you to apply for this challenging and rewarding position.
Salary Range:
- The final salary can be influenced by a variety of factors, such as Federal Government contract labor categories and wage rates, relevant work experience, specific skills and competencies, educational background, and certifications.
Perks:
- 100% Employer paid healthcare, dental, and vision insurance for employees and their dependents.
- 4% 401k match 100% Immediate Vesting
- Profit Sharing & Stock Options
- 3 weeks of PTO & 11 Federal Holidays
- Continuous training & education
InSequence Inc. is an Equal Opportunity EmployerWe participate in the E-Verify Employment Verification Program.
