Team Lead, Investment Representative

Your career is an investment that grows over time!

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 4 million users who trust us with more than $50 billion in assets.Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.

As the leader of our Investment Representatives, you will be responsible for handling client questions and overseeing risk and meeting compliance requirements. We manage hundreds of millions of dollars, so the stakes are high. We want to deliver extraordinary experiences that meet our client's on-demand expectations while being a compliance leader.

Please note, this role is not eligible for our 90 Days Away Program as per CIRO guidelines.

Required CSI certifications and registrations, no exceptions: CSC, CPH, DFOL, OSC and IDSC

In this role, you will have the opportunity to:

Responsible for taking on team escalations and client complaints, analyzing root causes and implementing corrective actions
Responsible for leading a team of registered agents, provide ongoing feedback and performance reviews, coach and develop Investment Representatives and ensure effective performance management
Work with product teams, trade desk and operations team to modify and enhance product specifications to meet client demand
Identify operational improvements to improve productivity and efficiency
Be responsible for overseeing risk and meeting compliance requirements across all of our trading processes
Grow team expertise to align with business demand and objectives; assess team skills and capabilities and continually look for ways to provide and enhance value delivered

We are looking for people who:

Want to make a difference. We are a small team effectively reshaping how people look at the industry. We need people who 'get it' and want to play an integral part in helping us accomplish this mission
Have extreme precision and attention to detail
Are an excellent communicator and know how to explain complex concepts and work with a variety of people
Are comfortable digging through data to find and analyze desired information
Have great analytical and prioritization skills. You know how to balance what needs to be done with what’s possible to do. You understand the scope of an issue and its priorityEmbrace technology and the role it plays in financial services
Are a passionate people leader that is excited to develop others

Skills we are looking for:

Mandatory CSI certifications: CSC, CPH, DFOL, OSC and IDSC
Experience working on a trade desk and with trading platforms
Experience working with clients
Analytical experience with Excel and SQL
Solution focused
Passionate about technology

Why Wealthsimple?🤑 Competitive salary with top-tier health benefits and life insurance📈 Retirement savings matching plan using Wealthsimple Work🌴 20 vacation days per year and unlimited sick and mental health days📚 Up to $1,500 per year towards wellness and professional development budgets respectively 🛫 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year 🌎 A wide variety of peer and company-led Employee Resource Groups (ie.

Rainbow, Women of Wealthsimple, Black @ WS) 💖 Company-wide wellness days off scheduled throughout the yearWe’re a remote-first team, with over 1,000 employees coast to coast in North America. Be a part of our Canadian success story and help shape the financial future of millions — join us!Read our Culture Manual and learn more about how we work.DEI StatementAt Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility StatementWealthsimple provides an accessible candidate experience.

If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Apply for this job

Life at Wealthsimple

Thrive Here & What We ValueCompetitive salary with top-tier health benefits and life insurance | Retirement savings matching plan using Wealthsimple Work | 20 vacation days per year and unlimited sick and mental health days | Up to $1,500 per year towards wellness and professional development budgets respectively | 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year | A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS) | Company-wide wellness days off scheduled throughout the year | Remote-first team with over 1,000 employees coast to coast in North America.</s> | Collaborative and inclusive work environment where people can be inspired to do their best work | Company-wide wellness days off scheduled throughout the year</s> | 1. We are a small team effectively reshaping how people look at the industry. | 2. We need people who 'get it' and want to play an integral part in helping us accomplish this mission. | 3. We value collaboration and humility as we continue to create inclusive and highperforming teams where people can be inspired to do their best work. | 4. We are a remotefirst team, with over 1,000 employees coast to coast in North America. | 5. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. | 6. We provide an accessible candidate experience and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.</s> | Generous PTO offerings | 1. Remotefirst team with over 1,000 employees coast to coast in North America. | 2. Competitive salary with toptier health benefits and life insurance. | 3. Retirement savings matching plan using Wealthsimple Work | 4. Up to $1,500 per year towards wellness and professional development budgets respectively | 5. A wide variety of peer and companyled Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS) | 6. 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year | 7. Companywide wellness days off scheduled throughout the year</s> | Maker-owner culture where collaboration and humility are valued. | Inclusive and high-performing teams where people can be inspired to do their best work. | A remote-first team with over 1,000 employees coast to coast in North America. | 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year</s> | Remote-first team with over 1,000 employees coast to coast in North America</s> | Remote-first team, with over 1,000 employees coast to coast in North America | DEI Statement: At Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. | Accessibility Statement: Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation.</s> | 1. Collaborative work environment | 2. Emphasis on continuous learning and professional development | 3. Strong focus on employee wellness and mental health support | 4. Remotefirst team with opportunities for international travel</s> | Inclusive and supportive team culture | 1. Competitive salary with toptier health benefits and life insurance | 2. Retirement savings matching plan using Wealthsimple Work | 3. 20 vacation days per year and unlimited sick and mental health days | 5. 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year | 6. A wide variety of peer and companyled Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS) | 7. Remotefirst team with over 1,000 employees coast to coast in North America</s> | 4. 20 vacation days per year and unlimited sick and mental health days | 5. Up to $1,500 per year towards wellness and professional development budgets respectively | 7. 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year | 8. Accessibility Statement</s> | Accessibility Statement: Wealthsimple provides an accessible candidate experience.</s> | 1. Collaborative environment | 2. Remotefirst team | 3. Wellness days off scheduled throughout the year | 4. Peer and companyled Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS) | 5. Competitive salary with toptier health benefits and life insurance</s> | 1. Fastpaced environment with a focus on growth and evolution | 2. Supportive team culture that values collaboration and open communication | 3. Emphasis on meeting legal and regulatory obligations while continuing to grow as a business | 4. Opportunities for professional development and career advancement</s> | Wide variety of wellness days off scheduled throughout the year</s> | 1. Inclusive and highperforming teams where people can be inspired to do their best work. | 2. Remotefirst team with over 1,000 employees coast to coast in North America. | 3. Competitive salary with toptier health benefits and life insurance. | 4. Retirement savings matching plan using Wealthsimple Work. | 5. Up to $1,500 per year towards wellness and professional development budgets respectively. | 7. 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year. | 8. Companywide wellness days off scheduled throughout the year.</s> | 1. Clientobsessed and empathetic towards clients | 2. Design is a competitive advantage and essential to achieving mission of helping Canadians reach financial freedom | 3. Collaborative and highperforming teams where people can be inspired to do their best work | 4. Remotefirst team with over 1,000 employees coast to coast in North America | 6. Retirement savings matching plan using Wealthsimple Work | 7. Up to $1,500 per year towards wellness and professional development budgets respectively | 8. A wide variety of peer and companyled Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS) | 9. 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year | 10. Companywide wellness days off scheduled throughout the year</s> | 7. Remotefirst team with over 1,000 employees coast to coast in North America.</s>