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Risk Analyst

Relay FinancialToronto, Ontario, CanadaHybrid, Onsite
Our mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on delivering a human-centric customer experience. Ultimately, we help SMBs be ‘on the money'.
Relay is entering an exciting new chapter of growth! We’re looking for customer-facing problem solver with strong communication skills to join our Risk Team as a Risk Analyst. This person will have an instrumental impact on our business by protecting Relay and our customers against potential fraud. You'll have the opportunity to grow with an impactful team, implement new processes, and protect Relay users from fraud risks. If you are looking to contribute your experience and skills in a fast-growing startup; we want to hear from you!

What You'll Be Doing


  • Perform regular risk assessments to understand the potential risks that could impact the financial and operational health of the business
  • Analyze data to identify patterns and trends that could suggest future risks
  • Collaborate with relevant stakeholders - internal teams and external customers - to develop and implement risk mitigation strategies
  • Prepare risk management and postmortem reports for internal stakeholders
  • Maintain an up-to-date understanding of industry trends, developments in the fintech space, and changes in regulations that could impact the company's risk profile
  • Assist with the development and implementation of risk management policies and protocols
  • Contribute to the development of risk models for new products and services

Who You Are


  • You have 1-3 years of experience in risk management, preferably in the fintech or banking industry
  • A background of strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • You have an understanding of financial principles and risk management practices
  • You’re familiar with fintech industry regulations and standards
  • You would describe your problem-solving and decision-making skills as excellent
  • You’ve shown to have strong written and verbal communication skills
  • You have experience with Google Suite, Microsoft and other tools
  • You’re proficient in risk assessment and prediction software
  • You're adaptable and can rise to a challenge and handle change and uncertainty at times - we are a startup after all!

Bonus Points


  • You’re familiar with fraud tools - CRM, transaction monitoring, device intelligence 
  • You’ve joined a company at its early stages and have been part of fast paced environments 
  • You have experience working in a fintech startup

Our Commitment to You


  • Competitive salary and meaningful equity: every team member gets a piece of the pie.
  • Comprehensive health benefits: we offer full health benefits + an HSA/WSA starting from day 1 so you get the coverage you need.
  • 3 weeks vacation + 5 flex days + end of year holiday shutdown: we take time off to reset and recharge so we come back better for our customers.  
  • Hybrid work environment: we love collaborating and connecting in the office two times a week and offer catered lunches and a snack/beverage program for the days we’re in office. Don’t forget to bring in your furry friends!
  • Personal and professional growth: support from leaders who care about your growth and success through regular feedback and coaching. Our goal is to make Relay a step-change career opportunity.
  • Top-tier equipment: we’ll make sure you have everything you need to produce your best work.
  • Team-first culture: we’re passionate about working collaboratively, bonding through team events, and most importantly having fun.

The Interview ProcessStage 1: A 30-minute Google Meet call with a member of the People TeamStage 2: A short independent assessment (data & written communication focused)Stage 3: A 30-minute Google Meets interview with the Hiring Manager and a Risk Team LeadStage 4: A 30-minute Google Meets interview with a member of Relay’s executive leadership teamResearch shows that women-identifying and other marginalized individuals tend to only apply when they meet 100% of the qualifications; if you don't have all the listed qualifications, we encourage you to apply anyway!

What’s Important to Us:


At Relay, we believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We are an equal-opportunity employer and we welcome people of diverse backgrounds, perspectives, and skills. We will work with applicants to provide accommodations at any stage of the hiring process. If you require accommodations during the interview process, please email your People Team contact, and we will work with you to meet your needs.Apply for this job

Life at Relay Financial

Thrive Here & What We ValueCompetitive salary and meaningful equity | Comprehensive health benefits from day one | Flexible vacation and time off | Parental leave with top-up | Hybrid work environment | Dog-friendly space | Personal and professional growth opportunities | Top-tier equipment | Social connection</s> | Emphasizing collaboration and connection at our Toronto office twice a week, with lunch, snacks, and beverages on us. | Believing in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders. | Prioritizing an inclusive work environment and being an equal-opportunity employer. We welcome people of diverse backgrounds, perspectives, and skills.</s> | Social connection events</s> | Hybrid work environment and choose to collaborate in the office twice a week | Flexible vacation and time off: every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays so you can take time off to recharge and come back better for our customers. | Dog-friendly space: can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly. | Personal and professional growth: through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success. | Top-tier equipment: as a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating. | Social connection: we believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.</s> | Collaborative engineering culture that encourages feedback, learning, and growth | Personal and professional growth through ongoing feedback, mentorship, and coaching | Top-tier equipment for comfortable work environment | Social connection through company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders | Dog-friendly space</s> | Hybrid work environment: we love collaborating and connecting in office two times a week and offer catered lunches and a snack/beverage program for the days we’re in office. | Team-first culture: we’re passionate about working collaboratively, bonding through team events, and most importantly having fun | Our goal is to make Relay a step-change career opportunity.</s> | Collaborative work environment | Support for personal and professional growth | Team-first culture</s> | Hybrid environment with office collaboration twice a week | Top-tier equipment and social connection events</s> | Hybrid environment and choose to collaborate in the office twice a week | Top-tier equipment as a Mac-first company | Social connection through celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.</s> | 1. Hybrid Work Environment | 2. Personal and Professional Growth | 3. TopTier Equipment | 4. TeamFirst Culture</s> | Hybrid work environment with collaboration in the office twice a week | Top-tier equipment for comfortable working | Social connection through company-wide get-togethers, quarterly team events, happy hours, and special events</s> | Collaborative money management platform | Human-centric customer experience | Opportunity to make a huge impact in building solutions with the potential to reach 29 million small businesses across North America | Winning Sales team culture | Scrappy environment | Top-tier equipment and social connection</s> | Emphasizes collaboration and connection at their Toronto office twice a week, with lunch, snacks, and beverages on us. | Believes in celebrating their wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders. | Prioritizes creating an inclusive work environment by being an equal-opportunity employer and welcoming people of diverse backgrounds, perspectives, and skills.</s> | 1. Collaborative Money Management Platform | 2. HumanCentric Customer Experience | 3. Allin-One Solution for SMBs | 4. Growth Enabler for Business Owners | 5. Focus on Delivering a Great User Experience</s> | Emphasis on creating an inclusive work environment | Commitment to building high-performing teams through diversity | Prioritizing personal and professional growth through ongoing feedback, mentorship, and coaching | Celebrating wins with company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.</s> | Emphasizing collaboration and teamwork | Prioritizing inclusion and creating an inclusive work environment | Providing accommodations for applicants during the interview process | Celebrating wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.</s>
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