Technical Training and Development Manager

Level AccessMexicoRemote

Interested in working for a company that provides you a chance to grow professionally, give back to society and make money doing it? If so, Level Access may be the right company for you.

We are seeking a dynamic and experienced Technical Training and Development Manager to join our team. This individual will play a crucial role in assessing training needs, developing engaging training materials, and delivering high-quality training programs that support our SaaS products. The ideal candidate will have a strong background in adult learning theory, e-learning course creation, and hands-on experience with HTML, CSS, and WCAG.

Key Responsibilities:

Conduct comprehensive needs analysis in collaboration with business unit stakeholders to identify training requirements.
Design, develop, and implement training materials for both e-learning platforms and live presentations.
Deliver engaging and impactful live training sessions, ensuring that content is accessible and tailored to various learning styles.
Oversee and execute new hire onboarding processes, including role certification for Accessibility Consultants and Advisor Service Representatives.
Provide ongoing training and enablement for our suite of SaaS products, ensuring continuous learning and development across teams.
Manage and maintain the Learning Management System (LMS), with a preference for experience using Skilljar.
Ensure all training materials meet accessibility standards, leveraging experience with HTML, CSS, and WCAG.

Desired Experience:

3+ years of experience in a training and development role, preferably within a technical or SaaS environment.
Deep understanding of adult learning theory and its application in both e-learning and live training environments.
Proven ability to create e-learning courses, with experience in Articulate 360 and Storyline being highly desirable.
Strong experience in LMS management, with a preference for Skilljar.
Proficiency in HTML, CSS, and WCAG, with a demonstrated ability to create accessible training materials.
Excellent communication skills, with the ability to convey complex technical information clearly and effectively.

Application Process

This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO for individuals located in Mexico. Salary is commensurate with experience. Please submit your cover letter and resume for immediate consideration.Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2024, Level Access. All rights reserved.

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Life at Level Access

Thrive Here & What We ValueCommitment to workforce diversity | Equal Opportunity Employer</s> | Results-focused and exhibit commitment to goals | Enthusiastic contributor to a great culture | Analytical thinker with the ability to digest complex information</s> | Level Access is committed to workforce diversity. | Equal Opportunity Employer.</s> | Remote work environment | Employee development | Commitment to workforce diversity and equal opportunity employer | Competitive benefits package including bonus opportunities and unlimited vacation/FTO | Salary commensurate with experience | Role offered as a remote role in India</s> | Small team of high impact developers</s> | Competitive benefits package, including bonus opportunities and unlimited vacation/FTO.</s> | Competitive benefits package based remotely</s> | 1. Level Access helps companies design and enhance their digital systems including web sites, web applications, software, hardware, and services - so they are usable by people with disabilities. | 2. In the same way that buildings must conform to the Americans with Disabilities Act (ADA), modern web sites and applications must be accessible to people with disabilities or face legal liability. | 3. Level Access allows organizations to address these risks and provide equal access through software, training, and consulting solutions. | 4. As a company we seek to both do well financially and create a world where all users have access to digital systems. | 5. Level Access is committed to workforce diversity. Equal Opportunity Employer.</s> | Provides opportunities for professional growth | Gives back to society | Makes money doing it</s> | 1. Provides opportunities for professional growth | 2. Gives back to society | 3. Allows employees to make money while doing it</s> | We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</s> | 1. Level Access is committed to workforce diversity. | 2. Equal Opportunity Employer. | 3. Copyright 2024, Level Access. All rights reserved.</s> | Dynamic and fast-paced environment | Leading provider of IT Accessibility compliance product and services | Fast-paced entrepreneurial environment | Opportunity to work with some of the world's most innovative companies | Level Access helps companies design and enhance their IT systems - including web sites, web applications, software, hardware, and services - so they are usable by people with disabilities. | Level Access allows organizations to address these risks through software, training, and consulting solutions. This ensures that people with disabilities have equal access to, and use of, IT systems. | With over 1000 public and private sector customers, Level Access is the leader in the growing field of accessible IT solutions. | Level Access's flagship product offering, AMP (Accessibility Management Platform), is the industry’s first on-demand solution that integrates the business and technical aspects of complying with regulations such as Section 508, ADA, and WCAG.</s> | 3. Competitive benefits package, including bonus opportunities and unlimited vacation/FTO. | 4. Salary commensurate with experience.</s> | 1. Commitment to Workforce Diversity | 4. Salary commensurate with experience</s> | 2. Committed to workforce diversity | 3. Equal Opportunity Employer</s> | 1. Employee development | 2. Potential for more strategic responsibilities and high profile market assignments such as speaking and being a representative of Level Access in key industry groups.</s> | Role offered as a remote position in Mexico</s> | 1. Committed to workforce diversity | 3. Reasonable accommodation for individuals with disabilities</s> | Focus on making the web accessible and inclusive to all | Commitment to workforce diversity and equal opportunity employer</s> | Reasonable accommodation will be provided for individuals with disabilities</s> | 3. Reasonable accommodation provided for individuals with disabilities</s> | Provides opportunities for professional growth, giving back to society, and making money doing it | Committed to workforce diversity and equal opportunity employer</s>

Technical Training and Development Manager

Key Responsibilities:

Desired Experience:

Application Process

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Life at Level Access

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