Senior Brand Designer

Relay FinancialToronto, Ontario, CanadaHybrid, Onsite

Our mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on delivering a human-centric customer experience. Ultimately, we help SMBs be ‘on the money'.

Relay’s brand design team is growing! We’re looking for a Senior Designer to help us scale the impact of our brand, increase our creative output, and elevate the mix and quality of our designs. This is a unique opportunity to help evolve Relay’s visual brand storytelling to accelerate our growth with U.S. small businesses. If you’re eager to apply your design talent in a fast-growing scale up and shape the future of an industry-leading brand, we want to hear from you!

What You'll Be Doing

Develop, design, and produce industry-leading creative concepts and digital and physical assets, including webpages, landing pages, ebooks, webinars, social media content, blog visuals, ad units, pamphlets, swag, and more
Work with the Senior Brand Design Manager to develop creative direction for mission-critical projects that clearly and persuasively connect with our target audience, driving user engagement and conversions
Quickly turn concepts into wireframes, mockups, and prototypes and collect feedback from project stakeholders to refine designs while maintaining timelines
Use A/B testing, heatmaps, analytics and other tools to inform and iterate on design decisions to improve performance metrics
Build and manage a team of freelancers to execute on pipeline of creative assets for marketing team and other company stakeholders
Elevate Relay’s brand design across all touchpoints ensuring a consistent and impactful experience for our target audience
Coordinate and maintain a library of branded assets, including photography, graphics, iconography, templates, and other company design content.
Stay up-to-date on competitor brand campaigns as well as brand design and industry trends to support leading design creation
Be an internal champion for Relay’s brand design ensuring a high quality output and consistent experience for our target audience and customers

Who You Are

You have 5+ years design experience across a wide variety of digital and physical assets that showcase your deep knowledge of design principles
You are an expert in Figma, Adobe Suite and other design tools
You have a portfolio of standout designs that demonstrates your ability to elevate brand quality and deliver tangible business results
You’re a self-starter and team collaborator with a degree in graphic design and clear opinions on what quality design looks like
You’re committed to researching Relay’s customers, understanding of their pain points and using those insights to influence your design strategy
You’re an out-of-box problem-solver who is energized by navigating ambiguity and consistently delivering in a fast-paced, scrappy environment
You have demonstrated experience managing teams of design freelancers to deliver different types of creative on brand and on time
You’re highly skilled at translating concepts and feedback into compelling visual and user-centered designs
You have excellent organizational and time management skills with high attention to detail while managing multiple, concurrent deadlines at once
You have a clear passion for creating exceptional, world-class design experiences for brands

Bonus Points

Experience designing for industry-leading financial or B2B brands
Experience with illustration or motion design
Experience in a fast-paced startup environment

Our Commitment to You

Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary.
Comprehensive health benefits: enjoy full health benefits from day one. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.
Flexible vacation and time off: every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays so you can take time off to recharge and come back better for our customers.
Parental leave with top-up: we offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive.
Hybrid work environment: we value meaningful collaboration and connection at our Toronto office twice a week, with lunch, snacks, and beverages on us.
Dog-friendly space: can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly.
Personal and professional growth: through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success.
Top-tier equipment: as a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating.
Social connection: we believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.

The Interview Process:

Stage 1: A 30-minute Google Meets video call with a member of the People Team
Stage2: A 45-minute Google Meets video call with the Director of Brand
Stage 3: A take-home writing sample + case study followed by a 1-hour presentation of your solution to our Marketing team
Stage 4: A 30-min Google Meets video call with a member of Relay’s Leadership team

What’s Important to Us:

At Relay, we believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We are an equal-opportunity employer and we welcome people of diverse backgrounds, perspectives, and skills. We will work with applicants to provide accommodations at any stage of the hiring process. If you require accommodations during the interview process, please email your People Team contact, and we will work with you to meet your needs.Apply for this job

Life at Relay Financial

Thrive Here & What We ValueCompetitive salary and meaningful equity | Comprehensive health benefits from day one | Flexible vacation and time off | Parental leave with top-up | Hybrid work environment | Dog-friendly space | Personal and professional growth opportunities | Top-tier equipment | Social connection</s> | Emphasizing collaboration and connection at our Toronto office twice a week, with lunch, snacks, and beverages on us. | Believing in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders. | Prioritizing an inclusive work environment and being an equal-opportunity employer. We welcome people of diverse backgrounds, perspectives, and skills.</s> | Social connection events</s> | Hybrid work environment and choose to collaborate in the office twice a week | Flexible vacation and time off: every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays so you can take time off to recharge and come back better for our customers. | Dog-friendly space: can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly. | Personal and professional growth: through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success. | Top-tier equipment: as a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating. | Social connection: we believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.</s> | Collaborative engineering culture that encourages feedback, learning, and growth | Personal and professional growth through ongoing feedback, mentorship, and coaching | Top-tier equipment for comfortable work environment | Social connection through company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders | Dog-friendly space</s> | Hybrid work environment: we love collaborating and connecting in office two times a week and offer catered lunches and a snack/beverage program for the days we’re in office. | Team-first culture: we’re passionate about working collaboratively, bonding through team events, and most importantly having fun | Our goal is to make Relay a step-change career opportunity.</s> | Collaborative work environment | Support for personal and professional growth | Team-first culture</s> | Hybrid environment with office collaboration twice a week | Top-tier equipment and social connection events</s> | Hybrid environment and choose to collaborate in the office twice a week | Top-tier equipment as a Mac-first company | Social connection through celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.</s> | 1. Hybrid Work Environment | 2. Personal and Professional Growth | 3. TopTier Equipment | 4. TeamFirst Culture</s> | Hybrid work environment with collaboration in the office twice a week | Top-tier equipment for comfortable working | Social connection through company-wide get-togethers, quarterly team events, happy hours, and special events</s> | Collaborative money management platform | Human-centric customer experience | Opportunity to make a huge impact in building solutions with the potential to reach 29 million small businesses across North America | Winning Sales team culture | Scrappy environment | Top-tier equipment and social connection</s> | Emphasizes collaboration and connection at their Toronto office twice a week, with lunch, snacks, and beverages on us. | Believes in celebrating their wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders. | Prioritizes creating an inclusive work environment by being an equal-opportunity employer and welcoming people of diverse backgrounds, perspectives, and skills.</s> | 1. Collaborative Money Management Platform | 2. HumanCentric Customer Experience | 3. Allin-One Solution for SMBs | 4. Growth Enabler for Business Owners | 5. Focus on Delivering a Great User Experience</s> | Emphasis on creating an inclusive work environment | Commitment to building high-performing teams through diversity | Prioritizing personal and professional growth through ongoing feedback, mentorship, and coaching | Celebrating wins with company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.</s> | Emphasizing collaboration and teamwork | Prioritizing inclusion and creating an inclusive work environment | Providing accommodations for applicants during the interview process | Celebrating wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.</s> | Empowering team members to make big decisions | Encouraging team members to ask tough questions | Challenging team members to take risks that result in work we’re all proud of | Support from leaders who care about your growth and success through regular feedback and coaching | Considerable vacation & end-of-year holiday shutdown | Hybrid working environment</s> | Emphasis on personal and professional growth | Top-tier equipment and social connection opportunities | Flexible vacation and time off policy | Commitment to creating an inclusive work environment</s> | Values meaningful feedback, mentorship, and coaching for personal and professional growth | Provides comprehensive health benefits from day one | Offers flexible vacation and time off | Offers parental leave with top-up | Has a dog-friendly space in the office</s> | All-in-one platform for employer SMBs and their finance function, internal and external | Focused on delivering growth enablers rather than growth limiters for business owners | Mission to increase the success rate of small businesses.</s>