The Senior Solutions Advisor role at Offerpad is a key position where you get to play a crucial part in delivering top-notch home-selling experiences. As a seasoned professional, you'll navigate the complexities of real estate with finesse and dedication.
Your responsibilities include being the go-to resource for homeowners and real estate agents, managing a pipeline of leads with efficiency, and engaging in meaningful conversations to understand their unique needs. You'll work collaboratively with various teams within Offerpad to ensure a seamless home-selling process.This role requires solid communication, multitasking skills, and a strong foundation in real estate. If you're looking for a fulfilling position where you can make a significant impact, join us at Offerpad and be part of a team dedicated to delivering exceptional service in the world of real estate.Essential Functions:
- Serve as a dedicated resource for homeowners and real estate agents exploring Offerpad's solutions.
- Manage a pipeline of leads with a sense of urgency and proactive follow-up.
- Build rapport with clients, understand their home-selling needs, and discuss Offerpad products and services.
- Convert inquiries into signed offers and listings, delivering a customer experience that reflects Offerpad's commitment to excellence.
- Act as the representative of homeowners, providing valuable insights to enhance our product and marketing efforts.
- Establish and maintain collaborative partnerships with multiple divisions, business groups, and teams involved in the home-selling process.
Minimum Qualifications
- Active Real Estate License Required
- Willingness to obtain additional licenses based on business need.
- 4+ years sales experience
- Exceptional communication skills, both oral and written, inclusive of active listening skills, and a positive and energetic phone demeanor
- Extremely self-motivated, results oriented and with a diligent work ethic.
- High level of integrity and strong commitment to building a successful company
- Ability to work independently, in team settings, and build cross-functional relationships.
- Adept computer skills including proficiency with Microsoft Office
- Available to work weekends and evenings (homeowners need us in the morning, at night and on the weekends!)
- Proven multi-tasker who excels in fast-paced environments.
- Strong organizational and time-management skills
- Ability to think creatively and come up with solutions.
- Ability to use critical thinking skills to review, summarize, and report findings, and recommendations.
- Intermediate-level technology experience (ie. Microsoft Office, etc.)
