đ
Our Culture
Quantum Metric's number one objective is happy people, diverse and inclusive culture. Weâre passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.  As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges + games, and Quantum Metric sponsored local outings when Zoom becomes too much.
We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.  We are also passionate about the connections we build with our customers. Youâll not only work with some of the worldâs most recognized brands, but build lasting relationships.At Quantum Metric we value all types of experience and education and donât expect you to meet every qualification for this position.
We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.
đ About the Role
You will be a critical member of the revenue operations team responsible for go-to-market strategy & operations. In this role you will report to the Senior Director, Revenue Operations and will assist them in evaluating and optimizing sales strategy and execution across ~100 person selling team including Account Executives, Solutions Engineers, Partner team, and Sales Development Representatives. Coordination with counterparts in marketing and customer success is a must as well as a close working relationship with our technology solutions team.
đ§ Responsibilities
- Account Segmentation & Territory management
- Quota management and commission calculations (with finance)
- Automation of reporting to facilitate democratization of data
- Enforcement of Processes (MQL; rules of engagement; etc.)
- Ongoing operations to support run-rate business plus new initiatives (led by Senior Director, Revenue Operations)
- Ownership of operational and strategic support for business units within the broader GTM team - defining KPIs, developing operating cadence, etc.
đĄ Requirements
- Required Skills
- Proficiency with Microsoft Excel/Google Sheets, Tableau, Salesforce.com
- Ability to understand business problems and translate them into data questions
- Strong analytical and critical thinking skills to interpret data and draw meaningful conclusions.
- High level of accuracy and attention to detail in data analysis and reporting.
- Strong communication skills to collaborate effectively with team members and stakeholders
- Desired Experience
- Bachelorâs Degree with a preference for quantitative discipline (Mathematics; Computer Science; Economics)
- 1-3 years of experience in a data focused role (e.g. management consulting, investment banking, strategy & operations)
- Compensation: $120,000 - 130,000 base
đ
Perks and Benefits
This will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.Group benefitsMedical, Dental, Vision Insurance (99% Medical base plan paid by the Company)Employee Assistance Programs (EAP)Telehealth optionsVoluntary Life & AD&D, STD, LTD Healthy Rewards â Discount ProgramsCalm App access401k and Options / Equity 13 company holidaysUnlimited Paid Time Off Sick leaveParental/Adoption LeaveIn addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building.Promotional opportunities Rewards and recognitions programs Robust onboarding and training programOne-time stipend for work at home employeesMonthly business expense stipendFlexible work environmentsEmployee Discount Program (Perks at Work)Employee Referral Program Lead Referral ProgramMacBook and awesome swag delivered to your doorEncouraging and collaborative culture RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
đ About Quantum Metric
As the leader in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and businessâ bottom line.Today, Quantum Metric captures insights from 40 percent of the worldâs internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications.
6 of our customers come from the top 25 Fortune 500 Companies. Our customer retention rate is 98%.In January of 2021, Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round, and we are using those funds to accelerate our product and people growth. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last four-consecutive years, and has made Best Places to Work list by Glassdoor, BuiltIn, Fast Company and Forbes.If the above role seems like a match and youâre interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidateâs sensitive information and/or any upfront fees/costs during the job application process.
Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com.Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdfApplicant Privacy Policy:  https://www.quantummetric.com/legal/applicant-privacy-policy/#LI-REMOTE #BI-RemoteApply for this job
