The Retail Associate Team Lead role is responsible for managing retail staff, meeting sales and profitability goals, and aiding in the success of the retail store.
Duties & Responsibilities
The primary responsibilities for the role are:
- Understand all CampSaver products and be able to effectively communicate that knowledge with customers.
- Manage Retail staff including all scheduling.
- Assist customers with exchanges and returns.
- Be able to recommend gear and apparel.
- Be a contributing team member who can provide input for improvement.
- Maintain outstanding store condition and visual merchandising standards.
- Deal with issues that arise with customers.
- Must be willing to work weekends and holidays.
- Other ad hoc duties as assigned.
Qualifications, Skills & Requirements
- Previous retail experience, including managerial responsibilities, required
- Experience with point-of-sale systems setup and an understanding of warehouse management systems preferred
- Must be available for weekend and holiday shifts as requested.
- Good attendance and performance record in previous positions.
- Ability to perform tasks with accuracy and organization skills.
- Background in outdoor recreation, i.e. climbing, backpacking, hiking, camping, trail running, skiing preferred
- Excellent verbal communication skills
- Ability to work as part of a team is essential
- Great interpersonal skills when dealing with customers
- Works well under pressure
- Ability to follow and understand written and verbal instructions which call for multiple different actions based upon product/descriptions, product quantities, product sizes and similar information.
- Ability to sustain high level of physical activity related to typing, seeing, hearing, repetitive motion, lifting, carrying, pushing, and moving a high volume of products and cartons which weigh up to 50 pounds is required.
- Ability to sit, stand, twist, turn, bend, climb stairs, manual dexterity, and walking required, for entire shift duration or up 8 hours.
- You must be a U.S. Person as defined by the International Traffic in Arms Regulations (ITAR).
Ecentria, LLC and its Companies are an Equal Opportunity Employer. The Company does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Ecentria and its affiliates are Drug Free Workplaces. Ecentria and its affiliates are an Equal Opportunity Employer.
The Company does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Ecentria and its affiliates are Drug Free Workplaces.If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
