Our Mission
:Bishop Lifting Products, Inc. is the most trusted name in the lifting world. It has the deep expertise, services, and support to solve both routine and complex lifting challenges. We have the above and below-the-hook inventory customers need when they need it. And we have a culture of service and support that puts customer satisfaction first.
Job Purpose:
The role of a sales operations analyst is to identify ways to simplify sales processes, implement new technologies to increase efficiency of the sales team while developing and measuring the sales teams effectiveness on KPI’s.
Job Duties and Responsibilities:
Specific Duties include, but are not limited to: • Serve as s thought partner for the Chief Commercial Officer to align sales strategies and practices with company goals • Use sales experience and data analysis to proactively diagnose areas to improve, review with the CCO and Regional Sales Directors to create a corrective action plan. • Work with sales representatives and regional sales leadership to support day-to-day operational management of the sales pipeline, starting with lead routing and ensuring timely follow-up to increase win rate • Develop a Regional Sales Director dashboard designed to build visibility to customer health, salesperson performance and product sales growth. • Streamline and optimize the sales process by creating KPI’s, reports to manage the progress against such KPI’s and reporting non-conformance to Regional Leadership on a monthly basis -Win Rate, Quote Turnaround time, Sales Activity, New Customer activity, Others to be defined • Own and project manage technology enhancements aimed at improving internal efficiency and sales rep productivity including, not limited to, HubSpot (continuous improvement), Business Central and the Bishop Sales Process for quote to order and new technology as defined. • Manage the quality of CRM data by managing contact lists, ensure that CRM data is up to date, audit data for consistency, setup automations, and manage custom fields and data can make a huge difference. • Develop sales forecasting methods and reports/dashboards with regional sales leadership to use data to accurately track monthly sales progress against last year results and budget • Lead training and onboarding efforts for outside sales, inside sales as it relates to the Bishop Sales Process and technology • Monitor quote activity and compliance to quote approval matrix • Document FY25 Sales Incentive Plan as defined by the CCO • Lead / Support sales compensation calculations on a monthly basis • Support digital marketing efforts to ensure effectiveness of digital campaigns and lead generation
Job Requirements:
• Bachelor’s Degree, preference for Sales / Financial Analytics or Statistics • Able to demonstrate excellent Project Management, Pipeline Management and Analytical and Report generation skills • Leadership qualities to ensure coaching, building and exciting teams to drive for customer excellence and retention. • Experience working in ERP/ Financial systems. Knowledge of Microsoft Business Central a plus • Financial acumen with experience in creating, tracking and managing a team to Sales KPI’s • High level of proficiency in Microsoft Office Suite, especially Excel and PowerPoint • High level of proficiency in working with a CRM, preferably HubSpot • Exceptional verbal and written communication skills • Excellent customer service and problem-solving skills • Well-organized and self-directed individual who is a team player • Energetic, forward-thinking, and creative individual with high ethical standards and an appropriate professional image • Must be able to solve adaptive challenges.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. • Must be able to pass a pre-employment drug test and background check, including MVR
Bishop Lifting Products, Inc. and it’s subsidiaries are an Affirmative Action and Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Are you looking for an opportunity to become part of a rapidly-growing industry? Bishop Lifting Products, Inc. is looking for talent that will hold true to our mission while maintaining the safety and knowledge that we have valued since we were founded in 1984. Apply today! We’re ready to help you start your new career path.
