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CRO Analyst

Home SolutionsRaleigh, North Carolina, United States | Charlotte, North Carolina, United StatesOnsite

About the Role


Home Solutions is seeking a motivated and experienced Conversion Rate Optimization Analyst to take on an instrumental role in improving customer experience and onsite conversion for our growing portfolio of websites.As a member of Home Solutions, you’ll be working with the SEO and Content Directors and developers to help run CRO tests to improve conversion rate and on-page brand mix across commercial pages. If you have an entrepreneurial spirit, are results-driven, and are excited about using analytical and design skills to serve customers and turn that into financial success, this role is a perfect opportunity for you.

Your Day-to-Day


  • Conduct full-funnel site performance and competitive analysis.
  • Identify opportunities for optimization and create recommendations and designs for conversion rate optimization experimentation.
  • Launch and report on the performance of AB, multivariate and time series tests.
  • Work with internal stakeholders to gather and define requirements/stories and UX designs for new website launches.

About You


  • At least 2 years of experience working on conversion rate and website optimization using customer analytics, AB, and multivariate testing technologies to make commercial improvements.
  • Deep understanding of User-Centered design principles and experience applying them in a business setting.
  • Strong data analysis background
  • Experience translating competitive data and user research findings into business recommendations.
  • Track record of meeting and exceeding performance targets.
  • Ability to take initiative and manage multiple tasks and projects simultaneously.

About Us


Launched Fall 2017, Home Solutions targets the rapidly digitizing home services vertical and  matches homeowners with the right service provider to meet their needs. Through our websites, Home Solutions has a proprietary audience of 47M+ homeowners and prime real estate in search engines. We are on a mission to make homeownership easier by creating high quality content that pairs consumers with providers in a range of related categories. Home Solutions was incubated within Three Ships, a growth equity firm that launches and invests in digital companies, builds great leadership teams, and helps them rapidly scale.

The Three Ships portfolio currently includes several businesses - Home Solutions, Pillar 4, Stacksphere , and 3S UK - and over 50+ websites that help consumers navigate the overwhelming choices through online marketplaces and the most informative content online.  Headquartered in Raleigh with offices in Charlotte and London, we are always looking to find the right people to help us continue to grow this business and place a high value on teammates with a growth mindset and a “get after it” mentality.  

Why You Should Join Us


  • Results: Home Solutions is the fastest-growing marketplace company in the home services category.
  • Opportunity: Home services is a $600 billion market that largely still operates like it’s 1999.  During the next decade, we anticipate a huge digital transformation in the category, and marketplace companies will lead the way.
  • Ownership & Impact: We seek talented people with the desire to own and run parts of the business that drive company performance. Leadership is fully aligned and incentivized around our growth-focused mission.
  • Exposure & Learning: You will have a front-row seat in growing a business. Your teammates have built and sold companies, managed 100s of employees, and run campaigns with Fortune 500 brands. The opportunity to build new skills and learn from smart people is endless.
  • Career Growth: There is no cap on growth, promotions, or the opportunity to own and put your stamp on important projects. Prove your value and you will be rewarded accordingly.
  • Stability: We are privately owned, have no debt, and have significant cash to invest – we’re “rock-solid” financially.
  • Fun: The team has a high bar for excellence, but also a real interest in each other and making work fun.

The Package


As a full-time employee of Home Solutions, you’ll have access to competitive benefits, including flexible time off,  health/dental/vision, 401k match, an annual Relax & Recharge Bonus, an annual Learning & Development stipend to enroll in class(es) of your choosing, and up to $75 monthly mobile reimbursement. If you join us in person in our Raleigh or Charlotte locations, we have an office stocked with snacks, coffee, and just about every other beverage you can imagine.

EEOC Statement


All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.

Life at Home Solutions

Home Solutions is a full-service home infusion provider committed to providing care solutions for patients, hospitals and community providers. Our team of dedicated clinicians and staff are committed to providing the highest quality of care in conjunction while promoting process and price efficiencies for our customers. Home Solutions has 12 pharmacies servicing 17 states from Massachusetts to Georgia. We have 4 pharmacies dedicated to servicing NJ, NY, and PA with a comprehensive payer listing for all states. We are fully contracted with every payer in the state of NJ and take Medicare, Medicaid, Medicaid Pending Medicare Part D and charity care for all our pharmacy locations. Home Solutions possesses a comprehensive environmental monitoring program to assure a microbially controlled environment to prepare compounded sterile preparations. Home Solutions also possesses a training program to assure that compounding personnel are competent and compliant. This has been confirmed by surveys conducted by the New Jersey Board of Pharmacy in conjunction with the National Association of Boards of Pharmacy (NABP) and by out of state Boards of Pharmacy. We consistently exceeded the national average for quality benchmarks and have reported a 97% patient satisfaction score for Q2 2015. Home Solutions currently participates in preferred partnerships with hospitals, strategic home health agencies, and Accountable Care Organizations. We offer programs aimed at offsetting costs to a health system for indigent patients. We have designed and implemented a Site Optimization Program with an Accountable Care Organization that produced a 96% savings to the program over a 6-month period of time. In addition, we are open to exploring financial structures that promote shared responsibility for quality and financial outcomes with our referral partners.
Thrive Here & What We Value1. Results-oriented2. Stability and profitability3. Frontrow seat in growing a business4. Career growth opportunities5. Learning and development opportunities6. Alignment with core values: Grow Without Limits, Get After It, Act With Focus, Build The Team
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