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Senior Specialist, Quality Assurance

TempusResearch Triangle Park, North Carolina, United StatesOnsite

Passionate about precision medicine and advancing the healthcare industry?


Recent advancements in underlying technology have finally made it possible for AI to impactclinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem ofreal-world evidence to deliver real-time, actionable insights to physicians, providing criticalinformation about the right treatments for the right patients, at the right time.We are looking for a Senior Quality Assurance Specialist to join the QA team who willsupport all activities related to the quality management system for our RTP Laboratory.

Responsibilities


  • Support the Clinical Laboratory to ensure CAP/CLIA/FDA regulatory compliance in allaspects of laboratory operations.
  • Maintain CLIA certification, CAP accreditation and State licensure for the clinicallaboratory as required.
  • Lead, coordinate and support various QA activities such as:
  • Maintenance of training plans and training records, including job descriptions andCVs
  • Record Retention for Lab Documents including onsite and offsite storagemanagement.
  • Act as Administrator of multiple MediaLab Modules supporting CAP compliancesuch as Personnel Documentation, Compliance/CE, Inspection Proof and othersas applicable.
  • Author and reviews SOPs/policies, as well as verification/validation plans and reports.
  • Conduct laboratory walkthroughs and CAP self-inspections for the clinical laboratory. Lead inspection readiness efforts and host inspections as needed.
  • Track proficiency testing order, participation and performance.
  • Identify trends and provide metrics to drive root cause analysis and corrective actions to prevent the recurrence of quality issues.
  • Responsible for processing and managing issues/incidents that include deviations, NCs, and CAPAs, as well as ensuring compliance to FDA 21 CFR 820, ISO 13485, CAP/CLIA and other applicable quality system regulations and standards.
  • Participate in process improvements to the quality management system framework by helping identify areas for improvement, simplification, and standardization, ensuring that the various systems are streamlined and aligned.
  • Perform other job-related duties, as assigned.

Required Qualifications


  • Bachelor’s degree required 
  • Minimum of 4+ years of related knowledge and experience
  • Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy Strong interpersonal skills in the areas of written and verbal communication
  • Self-motivated, organized, able to prioritize and organize time effectively
  • Experience working with individuals to perform root cause investigations and to implement effective corrective actions
  • Previous experience in a clinical lab regulated by CAP/CLIA is highly desirable. Experience in the FDA regulated industry - medical devices or IVDs is a plus.

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We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Additionally, for remote roles open to individuals in unincorporated Los Angeles – including remote roles- Tempus reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers and other employees; accessing confidential information, including intellectual property, trade secrets, and protected health information; and appropriately handling such information in accordance with legal and ethical standards.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Life at Tempus

Tempus helps corporate clients navigate global currency markets by combining unparalleled market insight, competitive rates of exchange and unmatched personalized service. We serve thousands of corporate clients by offering these key differentiated features:
Thrive Here & What We Value1. Collaborative Mindset: The company culture at Tempus emphasizes teamwork and collaboration, as seen through the Sales Representative's focus on cross-functional relationships to achieve work goals.2. Innovation and Technology: Tempus values innovation in genomic data usage and advanced technology implementation for improving patient care.3. Integrity and Trust: The company upholds integrity, respect, and trust as core values in all interactions with clients and colleagues.4. Commitment to Quality Care: A strong focus on delivering critical information about the right treatments at the right time for patients demonstrates a commitment to quality care.5. Salesforce Effectiveness: The company encourages sales force effectiveness, as seen through the emphasis on driving results and promoting a culture of compliance within the organization.6. Cross-functional Collaboration: Tempus fosters collaboration across various teams, including oncology and neuropsychiatry clinician-facing sales teams.7. Equal Opportunity Employer: The company is committed to providing equal opportunities for all employees regardless of their background or identity.8. Advanced Communication Skills: Tempus values strong communication skills, as demonstrated by the Sales Representative's advanced presentation and business acumen.9. Passion for Precision Medicine: A passionate commitment to advancing precision medicine in healthcare is a key aspect of the company culture at Tempus.10. Real-time Insights Delivery: The focus on delivering real-time, actionable insights to physicians highlights the importance of timely and relevant information sharing within the organization.
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