Credentialing Trainer - US Healthcare

Job Summary:

Key Responsibilities:

• 
  Training Delivery:
• Conduct comprehensive training sessions on credentialing processes, standards, and software systems (e.g., CAQH).
• Ensure trainees understand credentialing requirements, verifications, and licensure protocols.
• Provide ongoing education to new hires, existing staff, and teams requiring credentialing knowledge updates.
• 
  Curriculum Development:
• Develop, update, and maintain training materials, guides, and manuals related to credentialing processes.
• Tailor training programs to address the specific needs of different departments (e.g Medical Staff Services, etc.).
• 
  Performance Monitoring:
• Assess trainee performance through feedback, assessments, and observation.
• Identify areas of improvement and customize follow-up training for those needing additional support.
• 
  Compliance and Quality Assurance:
• Ensure all training aligns with national and state credentialing regulations.
• Collaborate with the compliance team to ensure processes meet legal and accreditation requirements.
• 
  Technical Training:
• Provide hands-on training on credentialing software systems and databases.
• Troubleshoot software issues and assist staff in resolving credentialing system-related challenges.
• 
  Collaboration:
• Work closely with department heads to identify credentialing needs and adjust training programs accordingly.
• Serve as a subject matter expert in credentialing and provide guidance to credentialing teams as needed.
• 
  Continuous Improvement:
• Stay up to date on changes in credentialing regulations, processes, and software updates.
• Gather feedback from trainees and make necessary improvements to training content and delivery.

Qualifications:

• 
  Education:
• Bachelor’s degree in healthcare administration, education, or a related field (preferred).
• Certification in credentialing (e.g., CPCS, CPMSM) is a plus.
• 
  Experience:
• At least 3-5 years of experience in credentialing or a related field.
• Experience in training and development, particularly within healthcare or medical environments.
• 
  Skills and Competencies:
• Strong knowledge of credentialing processes and regulatory requirements.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in using credentialing software (e.g., CAQH).
• Strong problem-solving and organizational skills.
• Ability to develop and adapt training programs to meet the needs of various learning styles.

Work Environment:

• Primarily an office environment, with potential for remote work.
• May require sitting for extended periods, standing while delivering training, and occasional lifting of training materials or equipment.