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Senior Software Development Engineer in Test (SDET)

AiseraOnsite

Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.
Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience.

Our team members operate with a high degree of empathy for our customers and each other.Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.

The Role:


We are looking for a highly skilled Senior Software Development Engineer in Test (SDET) to join our dynamic QA team. The Senior SDET will be responsible for developing automated test suites, writing test scripts, and ensuring the quality and functionality of software products. The ideal candidate will have a strong background in both software development and quality assurance, with a passion for creating efficient and reliable testing frameworks.This role is based out of our Palo Alto, CA office, and an Onsite interview is required as part of the process.

Responsibilities:


Test Automation Development:

  • Design, build, and maintain automation frameworks to support continuous testing.
  • Develop automated test cases using frameworks like Selenium, Pytest, TestNG, RESTAssured or similar.
  • Integrate automated testing into CI/CD pipelines (Jenkins, GitLab CI, etc.).
  • Automate regression testing to verify that new changes do not introduce bugs.

Collaboration with Development Teams:


  • Work closely with developers to identify potential test cases and create test plans during the software development lifecycle.
  • Collaborate with development and DevOps teams to ensure seamless integration of automated tests in the deployment pipeline.

Code Quality & Testing:

  • Write and execute tests for both front-end (UI) and back-end services (API) ensuring high code coverage.
  • Perform code reviews to ensure that test cases follow best practices.
  • Perform manual testing when necessary to verify certain use cases and scenarios.
  • Analyze the root causes of issues, working with developers to resolve them in a timely manner.

Basic Qualifications:

  • 7+ years of professional experience planning, designing, executing tests for enterprise cloud-based services.
  • Very strong with Java and/or Python, SQL, cloud technologies (AWS/GCP/Azure/Kubernetes), Jenkins CI/CD pipelines, Docker, RESTAssured, POSTMAN, WebSockets, gRPC
  • Strong experience with Linux/Unix, shell scripting
  • Hands on experience in design, implementation and maintenance of high-quality UI, API, and Platform automation suites 
  • Highly skilled in formulating test strategies for robust, highly available large-scale, distributed SaaS systems.
  • Ability to thrive in an autonomous, empowering, and exciting environment.
  • Outstanding team player with excellent interpersonal skills. Experience working flexibly, collaboratively and closely with remote teams is essential.
  • Bachelor’s or higher degree in computer science, engineering, or related technical field

Preferred Qualifications:


  • Startup experience
  • Experience with SaaS Enterprise Software Products

Aisera is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.#LI-NV1At Aisera, we strive to design equitable and explainable compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.Bay Area, CA$125,000 - $175,000USD

Life at Aisera

Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce. Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor 2019; Red Herring Top 100 Global Innovator; 2019 CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research 2019 Hot Vendor; TiE50 2019 Startup Award; and Silicon Review 50 Most Admired Companies for 2019.
Thrive Here & What We Value- Dynamic and fast-paced work environment- High degree of empathy for customers and colleagues- Flexible work arrangements (PTO)- Comprehensive benefits package (medical, dental, vision, 401(k), employment assistance program)- Uncapped commissions with a 50/50 split OTE ($300k)- Emphasis on innovation and growth opportunities- Diverse team with wide range of backgrounds and experiences- Focus on customer satisfaction and empathy- Commitment to equal employment opportunities- Recognition as a leader in the industry
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