EMPOWER OVERVIEW
Empower is shaking up an outdated financial system by providing real opportunity for our customers: the opportunity to get the cash they need, to access fair credit, and to change their financial story. Today, we’re helping millions of people find financial security through machine learning models that evaluate creditworthiness using a more inclusive lens and mobile-first products: Cash Advance, Thrive line of credit, and Petal credit cards. Tomorrow? Creating even more financial paths for our customers (and their wallets) to succeed. This year, Empower ranked #65 on Inc.
5000’s Fastest-Growing Private Companies list — our third year in a row cracking the top 100 — and was named by Forbes as one of the 25 Next Billion-Dollar Startups for 2024. Empower was also featured by Forbes on America’s Best Startup Employers list in 2023, and our Thrive line of credit product was named by Fast Company as one of 2022’s Next Big Things in Tech. Empower is backed by Sequoia Capital, Blisce, and Icon Ventures. Ready to grow your impact and accelerate your career? Take a look at our open roles — we can’t wait to meet you.
THE EMPOWER WAY
Great Expectations: We come up with bold, audacious goals for ourselves and go all out for impactOwner Mindset: We give every employee latitude to act independently, make smart choices, and move the business forwardSpirited Debate: We love skeptics and seek counter opinions to challenge our personal assumptions and expand our view
Customer Obsession:
We listen to understand, empathize, and create a memorable, rewarding experience for our community
Inclusive Collaboration: We believe diverse teams make the best decisions, and we strive to give diverse voices a seat at the tableNo Jerks Allowed: We value our relationships and take the time to build trust and connection and communicate respectfully
WHAT EMPOWER OFFERS
Competitive salaryGenerous equity packageFull healthcare benefitsTechnology expense reimbursementWork from anywhere
JOB DESCRIPTION
Empower is looking for a high-impact Senior Compliance Manager to join Empower’s Compliance team. The individual will be responsible for owning key components of Empower’s CMS with a focus on Empower’s lending product offerings. This role presents ample opportunity to build relationships across Empower’s business teams, including Product, Credit, Marketing, Operations, and Engineering. This individual will report to the Head of Compliance.The ideal candidate is seeking a balance between thought leadership and tactical execution.
The individual has demonstrated sound judgment, pragmatism, and expert understanding of the consumer lending regulatory environment. The successful candidate excels as a player-coach and is energized by the opportunities (and challenges) of a high-growth startup.Travel for company offsites is expected at a minimum 2 times a year.
RESPONSIBILITIES
Maintain and mature components of Empower’s consumer lending compliance program:
Develop or maintain/review policies, procedures, and guidance
Establish and maintain documented routines for compliance oversight responsibilities
Create and execute a risk-based monitoring program against applicable regulations and internal policies
Define impactful compliance metrics and develop other tools necessary to prepare actionable compliance reports to senior management and Empower’s Board
Mature Empower’s lending compliance risk and control matrices
Lead lending compliance risk assessment activities
Serve as a subject matter expert for Empower’s lending compliance related topics
Conduct business review processes that may give rise to compliance risk (e.g., credit policy and underwriting standards, marketing collateral, new or enhanced products and services)
Assist with the management of Empower’s third-party compliance-related audits and liaise with Empower’s bank partners and service providers on various compliance-related matters
Champion a strong culture of compliance
QUALIFICATIONS
10+ years of consumer lending compliance experience; bank experience preferred
Experience managing and developing teams
Proven ability to build strong relationships across an organization
Demonstrated success influencing and providing effective challenge
Ability to holistically analyze risk trends, including recognizing signs of changes in risk levels and symptoms of control breakdowns with a keen eye to appropriately identify root causes
Experience communicating complex regulatory concepts clearly and concisely to management and external stakeholders
Possess strong project management skills and ability to prioritize multiple demands
At Empower, we hire for people that push themselves to understand others and seek out ways to challenge their personal assumptions. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first. We are committed to building a diverse, inclusive, and equitable workspace where everyone (regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics) feels like they belong. Even if your experience doesn’t exactly match up to our job description, you should feel empowered to apply regardless!
