Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is
Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO,Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI.We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.Join us on this thrilling journey to revolutionize the workforce with AI.
The future of work is here, and it's at Cresta.
About the role:
The Sales Enablement Manager will be pivotal in the effective execution of the overall Enablement program here at Cresta. You will collaborate closely with Marketing, Product, and Sales leadership to organize and execute training and certification programs that ensure Cresta’s GTM team has everything they need to serve our customers effectively. The primary responsibility will be to manage the end-to-end delivery of enablement programming, from ideation to delivery to measurement and communication.
Responsibilities:
- Develop and maintain sales training materials, including presentations and reference documents
- Lead the organization and execution of sales training programming
- Monitor and report on the effectiveness of sales enablement initiatives
- Communicate with key stakeholders to ensure effective program delivery and stakeholder awareness
- Manage logistical aspects of sales enablement tools and platforms, such as content & learning management
Qualifications We Value:
- Bachelor’s degree or equivalent years of experience
- 5+ years of experience in a Sales, CS, or Enablement role at a high growth technology company
- Excellent organizational skills and a deep-seated desire to bring structure and organization to the chaos of a fast moving start-up
- Experience managing complex and challenging projects and ensuring they are delivered effectively
- Strong communication skills and the ability to work effectively in a team-oriented environment
- A proactive approach and a genuine curiosity for how AI can solve key challenges within the contact center
Perks & Benefits:
- We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
- Flexible vacation time to promote a healthy work-life blend
- Paid parental leave to support you and your family
- Monthly Gym & Phone allowance
- Work from home office stipend to help you succeed in a remote environment.
- Lunches and dinners included for in-office employees via Grubhub
Compensation:
Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in the US, your recruiter can provide further details.
