Who You Are
You have
Heart for Service
We provide extraordinary service to our customers, coworkers, and our community by going out of our way to appreciate and support them. You are
Curious
We create products that help our customers listen and be curious, and we ourselves are curious. We strive to understand our customers’ business problems and the solutions delivered with our software. You
Find a Way
We help our customers and employees succeed by finding solutions to their problems. We have a can-do attitude, and we do what we say we will do.
About Alchemer
Alchemer empowers customers to do more with feedback. From a one-time survey to a powerful feedback program, Alchemer gives customer-obsessed teams the clarity to move from asking to action, driving their businesses forward. Alchemer serves more than 13,000 global Marketing, CX, HR, and Market Research customers, including many Fortune 500 companies. Alchemer is a KKR portfolio company. Alchemer has tremendous opportunity to continue this growth, based on current market size and the potential for more sophisticated product positioning and a robust sales and marketing engine.
Details on Alchemer’s products and services can be found on our website (www.alchemer.com).
What You Will Do
As a member of the Quality Assurance team reporting to the QA Manager, you will be responsible for designing and building test automation framework, writing and executing manual and automation tests as part of our quality assurance process. We are part of a fast-paced, agile product development team working toward more application test coverage and continuous integration within our testing process. You’ll have the opportunity to test our application in order to help ensure quality and identify problems before releases and during the development life-cycle.
If you have a passion for continuous improvement, writing good tests, finding bugs, and improving product quality, keep reading!
How You Will Spend Your Days
- Designing and developing test automation framework and test cases
- Write test plans that accurately reflect test cases and test efforts
- Reproduce and look into issues brought up by other departments
- Perform monthly releases by packaging code, running smoke tests, and running automated regression tests
- Be a subject matter expert in at least one area of the application
- Work with the development team on any test failures and bugs found
- Collaborate with other QA team members and Software Engineers on best practices and best ways to write tests
- Write and execute manual tests occasionally for bugs and large features
- Perform exploratory testing throughout the application
- Write and execute tests while focusing on customer experience
- Be an advocate for our customers when testing and when issues arise
What You Bring to This Role
- BS in Computer Science, Engineering, Mathematics, or similar discipline
- 5+ years working in a technical or software related field
- 5+ years’ experience in designing & developing test infrastructure and tool development with at least one of the following programming languages – JavaScript, Python, or PHP
- 3+ years of experience with JavaScript
- 3+ years of experience with building automation test with Cypress
- Experience building automation frameworks
- Solid understanding of QA methodology, testing techniques and approaches
Even Better if You Have
- Experience writing automated tests in a Continuous Integration (CI) systems
- Experience building comprehensive test strategies and work independently on complex projects
- Skilled in building robust, scalable, and high-quality test automation solutions for functional and regression testing
- Comfortable working in a fast-paced product development team
- Familiar with Agile/Lean methodologies
- Familiar with test methodologies and writing test cases and plans
- Passionate about software quality and a great customer experience
- An organized professional capable of managing your time, tasks, and priorities without daily guidance
Compensation for this position includes an annual base salary of $100,000 to $115,000, and eligibility for an annual bonus.Alchemer provides a rich benefits package that includes health and disability coverages, an incredible 401(k) option that includes a per-payroll match and immediate vesting and unlimited paid time off.
At Alchemer, we're committed to attracting, developing, and promoting a diverse workforce, and infusing DEI throughout all of our internal practices. By ensuring that everyone is able to bring a diversity of talents to work, we're increasingly capable of living out our mission in helping our clients. We encourage people from underrepresented backgrounds and all walks of life to apply.
Don’t meet all the requirements? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification listed. Don’t let that stop you! We encourage you to apply if you have some of the requirements listed. You may bring qualities that we’re looking for in other areas. Building a diverse, inclusive, and customer centric workplace is important to us at Alchemer. If you’re excited about this role and your experience doesn’t perfectly align, we encourage you to apply anyway. Let’s talk!
Alchemer is taking applications for this position from candidates who are legally authorized to work in the US and do not require now, or in the future, immigration sponsorship for work authorization.
