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Account Director, Client Experience

Current GlobalNew York, New York, United StatesOnsite

Account Director, Client Experience
CorporateCurrent Global is an award-winning global communications agency that puts humanity at the heart of everything we do, from our internal culture to the way we help clients understand that people want to connect with companies and brands as real and human as they are.A member of the Interpublic Group of Companies (NYSE: IPG) and The Weber Shandwick Collective, our footprint spans Asia, Europe, MENAT, North and South America with strength and depth across corporate, consumer, health, and technology communications. Our dynamic team of public relations, marketing, and integrated media experts works with some of the world’s most iconic companies and brands to develop highly strategic and creative campaigns, collaborating across four talent communities: Client Experience, Insights, Creative, and Integrated Media.    The best ideas come from a diverse mix of minds, backgrounds, and experiences, which is why we believe that diversity, equity, and inclusion are mission critical to building strong teams, cultivating great leaders, and creating an agency where everyone can do their best work.

At Current Global, difference is valued, equality is a mandate, and inclusiveness is a reflex, not an initiative. A Fast Company World Changing Idea, Accessible by Design is our commitment that all communication we create will meet the highest accessibility standards to reach people with sight, hearing, and cognitive disabilities.  

POSITION PROFILE.


Current Global is seeking an Account Director, Client Experience with expertise in corporate communications. Location is flexible.  A self-starter with an entrepreneurial spirit and integrated media mindset, the Account Director will be responsible for managing corporate-focused work – providing counsel related to corporate communications, executive visibility, thought leadership, media relations, issues management – in addition to serving as a day-today client lead and mentoring junior talent.

PRIMARY RESPONSIBILITIES.


  • Own responsibilities for executional leadership of multiple client programs, budgets, plans.
  • Maintain daily client contact, serving as a trusted resource and advisor.
  • Facilitate cross-functional team integration (strategy, creative, integrated media specialists), in addition to managing account-focused team members.
  • Drive development of communications plans, translating strategies into tactics and ensuring team deliverables align with objectives.
  • Become a trusted industry expert, going deep into client’s business to provide value.
  • Support and suggest improvements and new ideas to exceed client expectations by leveraging industry knowledge and experience.
  • Manage ongoing team resourcing/staffing to ensure successful delivery of work product.
  • Contribute to the career growth of junior team members, serving as mentor and role model.
  • Participate in agency development and assist with new business.
  • Demonstrate financial acumen in the areas of budgeting, billing and staffing.

QUALIFICTIONS.


  • 7+ years of experience, preferably with some agency experience.
  • Corporate communications expertise.
  • Experience working with integrated teams and working on integrated campaigns.
  • Some experience with issues/crisis management.

ADDITIONAL INFORMATION.


Current Global recognizes that your health and wellbeing are a priority. We offer a full suite of benefits including medical; dental; vision; 401k (with employer match); tuition reimbursement; $60 monthly reimbursement to be used towards nourishing your health; flexible time off policy; flexible holiday schedules; short-term disability; paid employee family leave; family building benefit.Current Global is proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applications without regard to age, race, color, religion, ethnic or national origin, protected veteran status, physical or mental disability, gender or gender identity, sexual orientation, marital status, or citizenship status. California residents who are past or current applicants, see our California Consumer Privacy Act Notice. We make our careers website accessible to all users.

If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@cmgrp.com. This email address is not for general employment inquiries or vendors. Rather, it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered. The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

  • Medical
  • Dental
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays – Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit

NYC Salary range: $100,000 - $130,000Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer.

Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.#LI-JR2We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website.

Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

Life at Current Global

A global communications agency: creative problem-solvers for some of the world's most iconic b2b and b2c brands. Got a challenge that needs fresh thinking? We’d love to hear from you. We influence behavior where real life happens — in the moment. The world has changed, and it continues to change quickly. Real-time, on-demand, access to information. 24-hour news cycles. Attention spans are shrinking. Competition for attention is fierce. New products are brought to market in shorter timeframes. Categories are disrupted or become obsolete. Shorter life cycles for businesses. This noisy and complicated environment makes it harder than ever for brands to connect and be relevant. The way we think, act and behave is influenced by a lifetime of experiences. But every so often, there is a moment that draws focus — that makes us more receptive to being engaged. Such as being the CEO of a firm that’s just been hacked; receiving a diagnosis at the doctors; finding out you’re about to be parents. Every moment encapsulates many things — the sum of experiences, a trigger, the time of day, a psychological state and much more. And knowing the trigger of events or series of moments that follow, we can design engaging communications every step of the way. This deep understanding helps us make brands hyper relevant, contextual and meaningful, and ultimately, create lasting impact on your business. We are Current.
Thrive Here & What We Value1. Diverse trainee program with theoretical learning sessions and practical tasks2. Mental health initiatives: Headspace app, external counseling services3. Flexible working hours and remote work options4. Equal opportunities for all employees regardless of various factors5. Part of Weber Shandwick Marken-Ökosystem with boutique agency experience in healthcare sector6. Equal Opportunity/Affirmative Action employer status7. Health and wellbeayer prioritized by the company8. Comprehensive benefits package (Medical, Dental, Vision, 401k, Tuition Reimbursement, Juice Money, MyDays)9. Commitment to accessibility for people with disabilities10. Supportive family-building policies
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