Our busy specialty practice, Susquehanna Oral & Maxillofacial Surgery, is looking for a dedicated Insurance Coordinator to join our team. In this role, you will be responsible for managing and processing insurance claims, ensuring accuracy and timely submissions, and providing support to patients with their billing and insurance-related questions. You will play a crucial role in ensuring smooth billing operations and helping the practice achieve its financial goals.
Your Responsibilities:
- Process all dental insurance claims in a timely manner.
- Review insurance claims for accuracy before submission.
- Serve as the primary point of contact with insurance companies.
- Enter Explanation of Benefits (EOB) information and post insurance payments accurately.
- Respond to patient questions regarding EOBs and statements.
- Monitor insurance Accounts Receivable (AR) and track down overdue payments.
- Resubmit claims when necessary and follow up on denials.
- Maintain detailed records of all insurance-related correspondence and transactions.
Your Background:
Are you an organized, detail-oriented professional with a passion for patient care and smooth office operations? We are seeking someone who can help manage the billing and insurance processes while providing excellent support to our patients. We are looking for candidates with the following qualifications:
- Previous experience in a similar billing or insurance role, with 1-2 years of experience preferred.
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Detail-oriented with the ability to maintain accurate records and documentation.
- Proficiency in dental practice management software and Microsoft Office Suite.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Problem-solving skills to address claim discrepancies and denials.
- A patient-focused attitude and a high level of professionalism.
If this sounds like you, you’ll fit right in with our team!
Why You Should Join Our Team:
A career with us offers the opportunity to work alongside a diverse group of professionals, from Dental Assistants and Office Managers to Specialists and Patient Care Coordinators. We’re committed to improving patient care experiences and delivering outstanding clinical results. At Susquehanna Oral & Maxillofacial Surgery, we value diversity and inclusion and support our team members both in their professional growth and personal lives.
Your Benefits & Perks:
- BCBS High Deductible & PPO Medical Insurance Options
- VSP Vision Coverage
- Principal PPO Dental Insurance
- Complimentary Life Insurance Policy
- Short-term & Long-Term Disability
- Pet Insurance Coverage
- 401(k)
- HSA / FSA Account Access
- Identity Theft Protection
- Legal Services Package
- Hospital/Accident/Critical Care Coverage
- Paid Time Off
- Diverse and Inclusive Work Environment
- Strong culture of honesty and teamwork
If you're ready to join a supportive and dynamic team, apply today!We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$18—$21 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer.
Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce.
All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at https://www.specialty1partners.com/privacy-policy/Specialty1 Partners and all its affiliates participate in the federal government’s E-Verify program.
Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire’s completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates.
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