Operations Manager for USAID DRC LCSM

This position is contingent upon winning a contract award.   

Responsibilities: 

• Oversee the daily operations of the project, ensuring smooth implementation of activities.
• Implement operational policies, procedures, and systems to streamline project operations.
• Manage project logistics, including office administration, travel arrangements, and procurement of goods and services.
• Ensure effective office inventory management, office and IT asset tracking, and office supply replenishment.
• Oversee the project’s IT infrastructure, ensuring that appropriate technology and systems are in place for efficient communication and operations.
• Support the development and submission of periodic operational reports to USAID and the Chief of Party.Human Resources (HR):

• Manage recruitment, onboarding, and personnel management processes for local staff, ensuring compliance with local labor laws and USAID requirements.
• Implement HR policies, including performance management, staff development, and retention strategies.
• Ensure that all personnel files are properly maintained, and that employee benefits, compensation, and payroll systems are operating efficiently.
• Oversee the management of consultant contracts and short-term staff.Security and Risk Management:

• Contribute to the development and oversee the implementation of security policies and procedures to ensure the safety of project staff and assets.
• Liaise with USAID, local authorities, and security experts to ensure compliance with security protocols, particularly in high-risk areas.
• Contribute to the development and implementation of risk management strategies to address operational challenges and risks that may arise due to local context or security issues.Financial Management and Procurement:

• Contribute to budgeting, forecasting, and financial reporting regarding operational costs.
• Ensure that operational procedures are in line with approved budgets and financial policies.
• Work closely with the Finance and Procurement Manager to track and monitor operational expenditures.
• Support the Finance and Procurement Manager to ensure that procurement activities follow USAID and organizational guidelines, including competitive bidding and vendor management.
• Support the development of requests for proposals (RFPs).
• Support vendor selection processes and manage relationships with external contractors, suppliers, and service providers, ensuring compliance and timely delivery of services and goods.

Qualifications: 

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. Master’s degree preferred.  
• Minimum of 7 years of experience in financial management, accounting, and procurement, preferably with USAID-funded projects.   
• Fluency in English and French; knowledge of local languages in the DRC is a plus.   
• Strong knowledge of USAID financial management policies, procurement rules, and regulations.   
• Experience in financial capacity building and working with local partners in development contexts.   
• Proven ability to develop and manage budgets, financial forecasts, and financial reports.   
• Proficiency in financial software. 
• Strong interpersonal skills and the ability to work effectively in a multicultural team environment.