Strategy and Transformation Manager
Location: Remote (Not EST) | Reports To: Vice President, Operations TransformationPlease note that we are currently unable to provide visa sponsorship for this position.At SafeRide Health, we are on a relentless quest to improve health outcomes for America's most vulnerable by ensuring access to life-sustaining healthcare. Achieving this mission requires best-in-class operational excellence — and that’s where you come in.We are seeking a Strategy and Transformation Manager with 1-3 years of strategy consulting experience at a top-tier firm, 2-3 years of experience as an associate, or at least 1 year of experience as a consultant.
This role offers a unique opportunity to work closely with senior leadership to enhance operational efficiency, reduce costs, and optimize service delivery — directly contributing to SafeRide Health’s growth and success.Key ResponsibilitiesProgram Management and Planning
- Develop and implement strategic plans with the Strategy team to meet operational OKRs.
- Facilitate coordination, communication, and accountability across cross-functional teams, including SOP development and processes.
- Support the COO and VP in establishing a consistent meeting cadence to track progress and align stakeholders.
Performance Metrics and Analytics
- Create and support KPI development aligned with company OKRs.
- Collaborate with the Business Insights team to enhance dashboards tracking performance metrics.
- Analyze operational data to provide actionable insights and recommendations for continuous process improvement.
Cost Structure Optimization and Continuous Improvement
- Leverage P&L analysis to identify trends, optimize financial performance, and drive cost-efficiency initiatives.
- Conduct in-depth assessments of cost structures to uncover inefficiencies and recommend targeted improvements.
- Collaborate with leadership to develop and implement cost-optimization strategies aligned with business objectives while safeguarding service excellence.
- Champion a culture of continuous improvement and strategic innovation to enhance operational agility and long-term competitiveness.
Operational Innovation
- Stay up-to-date with market and technology trends to identify disruptive ideas and emerging solutions.
- Leverage internal and external data and qualitative research to increase confidence in adopting new tools and processes.
- Advocate for innovative solutions to leadership, including the Operations Transformation Committee, to achieve meaningful cost savings.
Required Qualifications
- Bachelor’s degree required;
- 1-3 years of strategy consulting experience at a top-tier firm, 2-3 years of experience as an associate, or at least 1 year of experience as a consultant.
- Mastery in Excel with a solid understanding of data analytics and reporting.
- Proven ability to work with cross-functional teams and manage programs in dynamic environments.
- Strong communication, analytical, and interpersonal skills.
- Expertise in data visualization, dashboarding, and analytics using tools such as SQL, Tableau, and Excel.
- Experience in operations transformation, strategic consulting, and process improvement.
- Ability to thrive in a fast-paced, high-intensity environment.
About UsDriven by our mission to restore access and dignity to care, SafeRide Health is a technology and services company focused on eliminating barriers to healthcare access. By enhancing non-emergency medical transportation across the U.S., we ensure that no patient is left behind.Our proprietary technology and extensive network of vetted transportation providers empower payers and health systems to offer cost-effective, on-demand solutions that improve the patient experience. Today, we proudly support Medicare Advantage, Medicaid, and leading provider programs across the country.Discover more about our impact atwww.saferidehealth.com.
