Inside Sales Associate

NexampBoston, Massachussets, United StatesOnsite

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp!

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world.

What we're looking for:

Nexamp is seeking to hire an Inside Sales Associate. You will be responsible for responding to inbound call center leads in order to enroll new customers in Nexamp’s Community Solar program. This work includes handling phone calls, chats, and e-mails from prospective customers to answer questions, capitalize on customer interest, and maintain excellent product knowledge to engage and ultimately close customers for Nexamp’s Community Solar program.We are accepting candidates across our hub offices of Chicago, IL or Boston, MA where you will be hybrid.

You will report to the Inside Sales Supervisor.

What you'll do:

Respond to a high volume of initial inbound calls, chats, and e-mails of prospective clients and ensure a timely resolution
Create inbound customer leads in our CRM and nurture these leads to close
Conduct energy use/cost analyses to ensure Community Solar subscribers are receiving benefits tailored to their needs
Process customers that have signed contracts through our online registration process by ensuring customer eligibility and finalizing enrollment
Follow up on digitally generated leads via phone and email at various points in the sales funnel and nurture these leads to close

What you'll bring:

Associate's degree or equivalent working experience
1 year of previous professional work experience is preferred
Prior experience specifically in the energy sector, education, or sales is a plus
Spanish language fluency is strongly preferred
Familiarity with Salesforce or another CRM platform
Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
Exhibit excellent oral communication skills and professionalism in providing best in class customer service.
Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.
Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality.
Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions.
Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.

If you don’t meet 100% of the above qualifications, but see yourself contributing, please submit an application. We encourage people from minority or marginalized groups to apply.

At Nexamp, our mission is building the future of energy, so it is clean, simple, and accessible for all. We believe a diverse team brings different perspectives and experiences, thus benefiting our work. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change.

You’ll love working here because:

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, cell phone reimbursement; as well as a hybrid work environment. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide.We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!Nexamp's People team manages all aspects of recruitment and hiring within our organization.

We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes.

Life at Nexamp

Nexamp’s management team combines expertise in power generation and marketing, renewable energy project development, project finance, EPC, and O&M, as well as extensive experience in regulatory and other financial fields. This strong diversity of leadership experience ensures that Nexamp brings quality solar projects on line and builds long-term value for our clients, partners, and investors.

Thrive Here & What We Value1. Passionate about clean energy: The candidate is enthusiastic about contributing towards a future where energy is clean, simple, and accessible for all. This passion indicates that the company culture likely values sustainability and environmental responsibility.2. Diverse teamwork: The candidate highlights their experience working with teams from various backgrounds, suggesting that Nexamp fosters an inclusive work environment that encourages collaboration among diverse employees.3. Mission-driven approach: The candidate's desire to contribute towards a clean energy future indicates that the company likely has a strong mission and purpose driving its operations and decision-making processes.4. Experience in business development roles within the renewable energy sector: This experience suggests that Nexamp values expertise in the industry, with an emphasis on identifying new market opportunities and fostering relationships with customers and stakeholders.5. Innovative strategies for growth: The candidate's previous role involved driving growth through innovative approaches, indicating that Nexamp likely encourages creativity and out-of-the-box thinking in its business development efforts.6. Collaboration with cross-functional teams: The candidate's experience working on projects involving multiple departments suggests that the company values collaboration across different areas of expertise to achieve common goals.7. Fast-paced work environment: The previous role at GreenTech Solutions involved a fast-paced setting, indicating that Nexamp likely maintains an energetic and dynamic atmosphere in its business development department.8. Leadership skills: As the candidate successfully led their team into new markets resulting in significant growth, this suggests that Nexamp values strong leadership qualities within its organization.9. Commitment to diversity and inclusion: The candidate is drawn to Nexamp's commitment to providing a diverse and inclusive workplace, indicating that the company likely prioritizes equal opportunity employment and fostering an environment where all employees feel valued.10. Flexibility in working arrangements: The candidate expresses interest in remote or hybrid work environments, suggesting that Nexamp values flexibility for its employees while maintaining effective collaboration among team members.