We are seeking an experienced Salesforce Developer with expertise across various Salesforce Clouds, including Data Cloud, Marketing Cloud, Service Cloud, and CRM Analytics, to design, develop, and manage end-to-end Salesforce solutions. This role demands a proactive approach to data integration, personalized customer engagement, team collaboration, and technical leadership to deliver optimized and scalable solutions aligned with business objectives.
Responsibilities per Role:
- Salesforce Data Cloud & Marketing Cloud:
- Develop and implement solutions leveraging Salesforce Data Cloud features (Data Spaces, Streaming and Batch Data Transforms, Identity Resolution, Segmentation, and Data Enrichment).
- Design and deploy targeted email marketing campaigns, customer journeys, and A/B testing strategies using Salesforce Marketing Cloud, Content Builder, and Ad Studio.
- Integrate diverse data sources for segmentation, identity resolution, and enriched customer insights.
- Salesforce CRM Analytics & Reporting:
- Use Salesforce CRM Analytics (CRMA) and other visualization tools like Tableau or Power BI to create dashboards and reports, aligning data insights with business needs.
- Collaborate with business stakeholders to translate data visualization requirements into actionable insights and create reporting solutions for CRM and Contact Center data analytics.
- Salesforce Service Cloud, Experience Cloud, and Development Leadership:
- Lead Salesforce implementation projects in Service Cloud, Sales Cloud, and Experience Cloud, ensuring technical integrity and seamless integration across platforms.
- Act as a Scrum Master for development teams, utilizing Agile methodologies to guide project execution and ensure timely delivery.
- Mentor junior developers and provide technical guidance in adherence to Salesforce best practices.
- Technical Architecture & Quality Assurance:
- Architect solutions using Salesforce technologies (Apex, Visualforce, Lightning Components, Process Builder) and integrate external web technologies (HTML, XML, CSS, JavaScript) for a cohesive user experience.
- Develop and implement comprehensive QA strategies and automation testing plans with tools like Selenium or ACCELQ to ensure high-quality and reliable deployments.
- Collaborate across cross-functional teams to refine QA processes, defect tracking, and testing documentation using JIRA.
Technical Skills:
- Proficiency in Salesforce Data Cloud, Marketing Cloud, CRM Analytics, and Service Cloud.
- Expertise in SQL, ETL tools, data modeling, and handling Data Lake Objects (DLOs) and Data Mapping Objects (DMOs).
- Strong web development skills in HTML, CSS, JavaScript, and web integration using APIs (REST/SOAP).
- Advanced experience with Agile/Scrum methodologies, JIRA, and QA automation tools such as ACCELQ, Selenium, or Tosca.
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