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Technology Operations Manager (Advisor)

WaveToronto, Ontario, CanadaRemote, Onsite
We believe small businesses are at the heart of our communities, and championing them is worth fighting for. We empower small business owners to manage their finances fearlessly, by offering the simplest, all-in-one financial management solution they can't live without.

About the role:


This role will act as a strategic partner to the CTO and the technology organization, ensuring the technology organization operates effectively. This role involves managing key projects, facilitating communication, and optimizing Wave’s use of technology tools including a focus on optimizing cloud (AWS) spend.Here’s How You Make an Impact:Financial Management:Partner with CTO, technology leadership team, procurement, and finance to drive tool optimization, including building department level roadmapsIdentify cost-saving opportunities and implement strategies (i.e.

resource tagging) to optimize cloud (AWS) usageAssist in prioritizing initiatives and aligning resources to meet organizational goalsCommunication & Liaison:Facilitate clear communication of technology initiatives and updates across Wave; drive accountability in partnership with the technology leadership team for timely and quality deliverablesBuild and lead an operating rhythm for the technology organization, aligning to the overall cadence of the business (i.e. QBRs, operational reviews)Operational Excellence:Identify opportunities for improving processes within the technology teamHelp streamline operations and enhance team productivityData Analysis & Reporting:Collect and analyze data related to technology performance (OKRs) and initiativesAnalyze data to provide insights and recommendations for improving financial (budget) performance

You Thrive Here By Possessing the Following:


  • Bachelor’s degree in Computer Science, Business Administration, or related field (Master’s preferred)
  • Proven experience in a technology role, preferably in a startup or high-growth/high-tech environment
  • 3+ years experience in Cloud service management
  • Strong project management skills and experience with Agile methodologies
  • High degree of proficiency in cloud platforms and financial management tools (i.e. AWS Cost Explorer)
  • Understanding of cloud architecture and ability to set-up and configure AWS services (e.g., EC2, S3, RDS)
  • Proficiency in scripting languages (Python) for automation tasks
  • Relevant AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer) are preferred

At Wave, you’re treated like the incredible human being you are. Work From Where You Work Best: We will always have a welcoming, energizing, and world-class office (in Toronto) with a space for you. Or, if you’re more comfortable working from home, the choice is yours.We Care About Future You: You will stretch yourself and you will grow at Wave. You will also be supported on this journey with diverse learning experiences, educational allowances, mentorship, and so much more.We Support the Full You: We make a serious investment in your health & wellness.

When we think about benefits we think about body, mind, & soul and we take this stuff very seriously. We Take Care of the Fundamentals: Fair compensation, all the office perks you’d want, and the various goodies you’d expect from a growing tech company. This is the obvious stuff, but we don’t want you to think we forgot!We believe that a diverse and inclusive culture creates the best workplace. We embrace our differences, value individuality, and the broad spectrum of every Waver's skills and abilities.

We challenge each other from a place of respect and pursuit of continuous growth. We trust each other and encourage everyone to bring their authentic selves to work, everyday. As Wavers, our voices matter, our opinions are met with an open mind. The best ideas win, no matter whose they are.  Contributing to an inclusive culture is a part of all of our job descriptions. We’ve been continuously recognized as one of Canada's Top Ten Most Admired Corporate Cultures and one of Canada’s Great Places to Work in categories including Technology, Millennials, Mental Health, Inclusion and Women.  Are you ready to be a Waver? Join us!Apply for this job

Life at Wave

Thrive Here & What We Value1. Embracing differences and valuing individuality | 2. Pursuit of continuous growth and respect for each other's opinions | 3. Trusting each other and encouraging everyone to bring their authentic selves to work</s> | Trusting each other and encouraging everyone to bring their authentic selves to work, everyday | Supporting the full you with diverse learning experiences, educational allowances, mentorship, and more.</s> | Emphasis on creating an inclusive culture that values individuality and promotes continuous growth | Recognition as one of Canada's Top Ten Most Admired Corporate Cultures and one of Canada’s Great Places to Work in categories including Technology, Millennials, Mental Health, Inclusion and Women.</s> | Voices matter and opinions are met with an open mind | Best ideas win, no matter whose they are.</s> | 3. Trusting each other and encouraging everyone to bring their authentic selves to work, everyday | 4. Voices matter and opinions are met with an open mind | 5. Best ideas win, no matter whose they are.</s> | We believe small businesses are at the heart of our communities, and championing them is worth fighting for | Empowering small business owners to manage their finances fearlessly, by offering the simplest, all-in-one financial management solution they can't live without | We empower small business owners to manage their finances fearlessly, by offering the simplest, all-in-one financial management solution they can't live without | We believe that a diverse and inclusive culture creates the best workplace. We embrace our differences, value individuality, and the broad spectrum of every Waver's skills and abilities. | Contributing to an inclusive culture is a part of all of our job descriptions.</s> | Emphasis on small businesses as the heart of communities | Championing small businesses is worth fighting for | Value diverse perspectives and encourage open, respectful feedback to foster an inclusive environment where innovation thrives and every team member can grow.</s> | 1. Inclusive culture | 2. Support for growth and development | 3. Health & wellness benefits | 4. Fair compensation and office perks | 5. Emphasis on worklife balance</s> | We believe small businesses are at the heart of our communities, and championing them is worth fighting for. | We empower small business owners to manage their finances fearlessly, by offering the simplest, all-in-one financial management solution they can't live without. | We take care of the fundamentals: fair compensation, all the office perks you’d want, and the various goodies you’d expect from a growing tech company. | We believe that a diverse and inclusive culture creates the best workplace. We embrace our differences, value individuality, and the broad spectrum of every Waver's skills and abilities.</s> | 1. We believe small businesses are at the heart of our communities, and championing them is worth fighting for. | 2. We empower small business owners to manage their finances fearlessly, by offering the simplest, allin-one financial management solution they can't live without. | 3. We take care of the full you: we make a serious investment in your health & wellness. | 4. We support the full you: we provide diverse learning experiences, educational allowances, mentorship, and so much more. | 5. We believe that a diverse and inclusive culture creates the best workplace.</s> | Trusting each other and encouraging continuous growth | Voices matter, opinions are met with an open mind
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