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Associate - Business Operations

Razorpay Software Private LimitedBengaluru, IndiaOnsite
This job is no longer open

Razorpay was founded by
Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business.

Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). 

About Razorpay POS:


Razorpay POS, Razorpay’s comprehensive suite of point-of-sale led payment solutions, enables businesses to accept various modes of payment across all customer touchpoints. Be it across the counter, on delivery, or via kiosks and vending machines, Razorpay POS devices offer a smooth payment experience with fast processing and high transaction success rates. Merchants are also able to offer consumers convenient payment options like EMI right on the POS device. Access to real-time transaction data and analytics via the merchant portal enables businesses to drive data-led decisions.

With over 500,000+ user touchpoints across India & the UAE, Razorpay POS is at the forefront of transforming payment experiences. Formerly known as Ezetap, Razorpay POS emerged after Ezetap’s acquisition by Razorpay in August 2022. As a full-stack financial services organization founded in 2014 by Shashank Kumar and Harshil Mathur, Razorpay is dedicated to innovative payment and business banking solutions, promising a transformative journey for businesses.

Roles and Responsibilities:


Data Management and Analysis:


  • Collect, process, and maintain accurate data within company databases. 
  •  Ensure data accuracy and consistency across all systems. 
  • Perform data analysis to support business decision-making.
  • Ensure compliance with data security and privacy policies.
  • Maintain accurate records of reports, data requests, and system updates                                                                                                                       

Report Generation and Distribution: 


  •  Develop and generate daily, weekly, and monthly MIS reports for various departments.
  • Customize reports based on user requirements and business needs.
  • Distribute timely and accurate reports to relevant stakeholders.

Process Improvement:


  • Identify and implement improvements where necessary.
  • Work with team members to streamline workflows and enhance efficiency.
  • Document MIS processes, policies, and procedures.

Experience and skills we are looking for:


  • Bachelor’s degree in Information Systems, Computer Science, Data Analytics, or a related field. 
  • 1-3 years of experience in an MIS or Analyst role.
  • Strong knowledge of SQL, Excel, and data visualization tools (e.g., Power BI, Tableau).
  • Familiarity with ERP or CRM systems is a plus.
  • Excellent analytical skills and attention to detail.
  • Strong communication skills and the ability to work collaboratively with different teams.

Qualities that will make you successful in this role:


  • Problem-solving and troubleshooting skills.
  • Ability to manage multiple tasks and meet deadlines.
  • Strong organizational and time management abilities.
  • A proactive and continuous improvement.

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter

This job is no longer open

Life at Razorpay Software Private Limited

We are a spirited, ambitious and bunch of fun folks who have taken up the challenge of transforming the way businesses accept digital payments in India. We have gone from offering a pure payment gateway to offering a product suite that manages the entire payments lifecycle for all businesses, from startups to SMEs to large enterprises. We are a payment solution for forward-looking businesses. We enable online merchants with any payment need to easily accept, process and disburse payments through the most developer-friendly APIs, easy integration, onboarding processes and truly involved customer support. Our customers swear by our tech and UX, and we are ecstatic to see people enjoy the results of our fanatic focus on making online payments simple and accessible. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers and above all people who are dreamers and doers at the same time. We are also powered by an enviable list of investors, who guide us to deliver outstanding outcomes and lead the way in redefining payments. Together we say - 'The Future of Payments is Here' OUR CULTURE We think you can do your best with a freedom to experiment, sense of ownership of your work, license to fail and when you have peers who care just as much as you about their art. We default to transparency because everyone can contribute to anything, and it's only possible if you get to know what's going on. Meetups, gaming, movies, team outings, celebrations, conferences & events, are some of the things we enjoy. AND YOU ARE Someone who thinks learning is the aim of life. You don't want to hide behind a mundane corporate job, a cog in the bigger scheme that's unknown. You want to own what you do and drive it to completion, with a touch of perfection befitting your zeal for your work. You swear by perfection and you bow to the church of research-based innovation. You love your tech and automation is your religion. Now that you know us and we know you, let's talk about what you can work on at Razorpay. CONTACT US Email: jobs@razorpay.com
Thrive Here & What We Value1. Equal Employment Opportunity Policy2. Welcomes interests and applications from all groups and communities across the globe3. Open Communication4. Innovative Technology5. Customer-Centric Approach6. Robust Technology7. Comprehensive and Holistic Thinking8. Diverse Range of Products and Features9. Mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes10. Innovation and Change-Driven Perspective
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