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Customer Service Agent

Maximus Global ServicesBaltimore, Maryland, United StatesOnsite

Join our team at Maximus Global Services!


Maximus Global Services (MGS) ultimate mission is to “Set the standard through tailor service to every person, every day”. MGS provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, Atlanta, and Las Vegas. MGS has immediate openings for Customer Service Agent at Baltimore International Airport. 

Pay Rate: $­­­­­16.00 per hour            Status: Part Time


Benefits:


  • Flight Benefits
  • Paid Time Off (for FT positions)
  • Paid Training
  • 401(k) Retirement Plan
  • Medical, dental, vision benefits
  • Referral Bonus
  • Incentive Rewards
  • Career growth

Objective and Essential Duties:


Provide various services such as wheelchair, security, and porter services. Exhibiting exceptional customer service and communication skills. Ensure the safety of property and people

  • Provide wheelchair services ensuring that all security procedures are met.  
  • Prevents losses and damage by reporting irregularities to the supervisor.
  • Maintain the wheelchairs in good condition and report the ones that need to be fixed.
  • Collect wheelchairs from terminals and parking lots.
  • Provide security at different areas (such as door, ramp, catering, bag room)
  • Performs all other duties as assigned by management.

Competencies1.  Teamwork Orientation2.  Stress Management3.  Ethical Conduct4.  Good Communication5.  Customer Service 16.00 To 16.00 (USD) Annually

Life at Maximus Global Services

MGS is an industry leader in aviation services through an unwavering commitment to unparalleled customer service. Founded in 2012 under the name USA Special Aviation and Security Services, Maximus Global Services (MGS) quickly established itself as an industry leader in aviation services through an unwavering commitment to unparalleled customer service. Our ultimate mission is to provide all of our clients with the finest service at an exceptional value, and the fact that our most enthusiastic promoters are the myriad of airlines we serve truly speaks to the realization of that goal.
Thrive Here & What We Value1. Set the standard through tailor service to every person, every day.2. Provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, Atlanta, and Las Vegas.3. Offers competitive salaries and comprehensive benefits including paid Holidays and Personal Time Off (PTO), Group Health Insurance including Medical, Dental and Vision, 401(k) and career opportunities for advancement.4. Teamwork orientation5. Stress management6. Ethical conduct7. Good communication8. Customer/client focus9. Incentive rewards10. Career growth</s>
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