Position: Community Manager for Falls Village – Baltimore, MD
Role Overview
As the Community Manager you will manage the apartment community to increase profitability through day-to-day operational and financial management as well as overall resident satisfaction. This property is 320 apartment-homes. We offer competitive annual salary + bonus + rent discount (if needed) + internal/external paid training + health/dental/vision/401K with match
Most Important Responsibilities
- Maintains the revenue, expenses, physical and economical occupancy in accordance to the budget and projections.
- Respond to any potential housing violations and liability concerns with regard to the property.
- Manages property inspections in accordance with CRC requirements.
- Successfully manage renewals for resident retention goals.
- Assist with coaching and developing all team members.
- Reporting on weekly traffic trends to capture reasons for leasing and any objections, which will result in regular pricing recommendations.
- Manage outreach marketing efforts throughout the year to assist in traffic generation and building relationships in the community.
- Delinquency management.
- Ensure make readies are complete, so we continue to deliver a quality product in a timely fashion.
- Strong organizational, multi-tasking and problem-solving skills.
- Overseeing large capital projects and communicating between multiple departments.
Most Important Qualifications
- Minimum of 5 years industry experience, management exp strongly preferred.
- Demonstrated ability to train and coach team members.
- NALP or CAM certification preferred.
- Ability to effectively write reports and business correspondence.
- Knowledge of federal, state and local laws, regulations concerning the multifamily industry, fair housing requirements, and employee safety.
- Demonstrated ability to independently handle resident issues.
- Organization skills, strong follow up, attention to detail and ability to multitask.
We've been Voted a Top Workplace locally and nationally for several years in a row recently and Top Management Company.
