Want to change the veterinary industry?
Working for CUBEX means contributing to and growing with a team that is dedicated and passionate about what they do. We take pride in having our team members look forward to coming to work each morning and believe that with great work, comes great reward.When you join the CUBEX team, you join family!In this role you’ll be responsible for guiding veterinary teams, delivering exceptional customer service, coordinating project details, while collaborating with an extraordinary team. You’ll have the opportunity to use your knowledge and experience to support the veterinary community, inspire innovation, pursue professional growth and your career goals, all while working from home.You’ll have experience in the veterinary field, some work experience managing projects, and preferably some experience in business or inventory management.
What we do
CUBEX® is a global provider of health care products and services that help animal health practices measurably reduce the total cost of ownership associated with pharmacy and supplies. The company develops market-leading technologies that provide secure access to controlled substances, high value products, and other medications. We are a private, family owned and operated company that values its team members and are looking to hire the best of the best
What you’ll do
- Act as primary liaison for new Cubex clients; responsible for client relationship related to onboarding and project management.
- Engage with Cubex clients through video conferencing tools.
- Collection and verification of pre-implementation data.
- Strategic Planning and coordination delivery/implementation of Customer Hardware and Software technology – internal and client-facing.
- Client Education and discovery on workflows, process management, and technology utilization.
- Coordination and Scheduling of Implementation Team for client facilities.
- Internal Coordination with Integration Team and Account Manager(s) related to client Integration technology and Post-Account Management/Support needs.
- Strategy and Process development participation as it relates to Pre-Implementation, Implementation and Post-Implementation Support.
- Identification and escalation of customer challenges to Professional Services and Sales Team.
- Provide client-facing written/verbal report of client expectations, deliverables, documented key contacts, and system management workflow to client and internal Cubex team.
What skills and experience you demonstrate
- Strong communication and presentation skills
- Ability to operate independently, and comfortable interacting within all levels of an organization
- Very strong organization and time management skills
- Ability to participate in the development of effective Customer Services, policy and procedures, and best practices
- Training and Development Acumen
- Demonstrates a high level of integrity.
- Knowledge of veterinary PiMS/EMR Software
- Knowledge of Microsoft Suite- Word, PowerPoint, Excel, Outlook
- Ability to review data, format, and manage in Excel
- Demonstrable ability to conduct Microsoft Teams/Zoom Meetings
Bonus points for
- Knowledge of SaaS-based inventory management technology solutions
- Knowledge of Salesforce CRM
- Knowledge of GuideCX Onboarding Software
Experience
- 2+ years in Veterinary Medicine
- 2+ years in Project Management related role preferred
Education/Licenses/Certifications:
- Bachelor’s degree (BA or BS) in related field
- PMP certification preferred
Job location(s):
- Remote with easy access to a major-metropolitan airport
- Current preference for residing in the Phoenix, AZ metro area.
- Company headquarters located in Phoenix, AZ
Other
- Travel required during onboarding process then <5% travel to customer locations post-onboarding within USA
- Company credit card provided for all business travel with a generous per diem meal allowance. All travel expenses covered.
Life at CUBEX
CUBEX fosters an inclusive environment of diverse, committed, and highly accomplished people. Our team collaborates and employs creativity to find new and better ways of solving complex problems, identifying opportunities, and driving results.Careers | CUBEX Veterinary Inventory Management
Compensation
- $65,000 - $75,000 annually; commensurate with experience
- Internet and Cell Phone stipend
- Home office technologies provided by company (laptop, monitors, webcam, etc.)
Benefits
- Open PTO; including 9 observed holidays.
- Medical, dental, and vision insurance progressively paid by company. Free after year 2.
- Health Savings Account
- Flexible Spending Accounts; Health Care and Dependent Care.
- 401K with generous company contribution
- Company paid long-term disability and life insurance
- Employee Assistance Program
- United Pet Care pet coverage
- Gym membership stipend
