SUMMARY:
The Support Services Manager is a pivotal role responsible for optimizing inventory tracking processes, managing inventory levels, and ensuring the efficient operation of supply chain activities. This position requires a strong background in inventory management, process control, and team leadership. The successful candidate will drive operational excellence, manage resources effectively, and contribute to the overall success of the organization. This position reports to the Senior Support Services Manager.ESSENTIAL JOB FUNCTIONSInventory Control and Operations:
- Oversees the day to day function of our inventory control systems to optimize control procedures.
- Evaluate material and supply levels regularly to identify shortages and potential bottlenecks.
- Establish and maintain minimum and maximum inventory levels for trucks and equipment to ensure timely replenishment.
- Create detailed reports on adjustments, inventory operations, and stock levels for informed decision-making.
- Maintain efficient pre-loading processes and accountability for inventory items.
- Train new employees to ensure a skilled and motivated workforce.
Supply Chain Oversight:
- Oversee Warehouse Associate team including lead level member.
- Evaluate and contribute to ongoing process development, coaching, and team building.
- Ensure inventory and staged products/tools are prepared for the next day's installations.
- Contributes ideas to maintain cost effective budgets.
- Collaborate with Sales, Operations, Customer Service, and other teams to achieve seamless operations.
- Source and secure best pricing for new and replacement equipment, tools, and materials.
- Maintain facility compliance with government regulations and environmental health and security standards.
NECESSARY KNOWLEDGE, SKILLS, ABILITIES, AND OTHER CHARACTERISTICS
- Associates/Bachelor's degree preferred.
- 5 or more years of experience in a similar role, with a background in supply chain management and inventory control.
- Strong leadership skills with the ability to motivate, guide, and direct teams.
- Proficiency in operating computer programs including Google Suite, CRM software, and other relevant business tools.
- Knowledge of construction principles and practices, and the ability to interpret complex information into understandable specifications.
- Excellent communication skills for effective written and oral presentations.
- Analytical mindset with a passion for both metrics and team development.
- Ability to drive innovation and systematic change for continuous improvement.
- Travel less than 10%.
- Experience in fleet management procedures and practices a plus.
NOTICEThe statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. Such statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees are requested to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate.
This document is subject to change at any time without notice. As an Equal Opportunity Employer, we are committed to building a diverse organization.
