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Director, Human Resources

OnfidoShakopee, Minnesota, United States | GhqOnsite

Career Growth, Flexibility and Collaboration!


Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!!

The Company:

Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.

We Believe:

Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.

Position Overview:  


This position is accountable for facilitating HR processes and programs that support leaders and colleagues in designated client groups. Leading a small team of HR Business Partners and working collaboratively across a global team of HR Business partners, to support two executives and their global organizations. The Director, HR will partner to set strategic HR direction that drives growth & value for assigned client group(s) and removes barriers to the business. They will provide HR counsel and problem-resolution support at a strategic level, teaming with assigned executives to build high performing teams, with a focus on:


  • Fostering an inclusive, global-first, customer obsessed culture;

  • Building upon change management capabilities to drive an agile and iterative workforce;

  • Strategic workforce and succession planning with high priority on internal development;

  • Partner with Talent Acquisition to attract top technical talent.

The Director, Human Resources will be accountable for executing the items detailed below and for performing other duties as assigned

Responsibilities:



  • Build strong and trusting relationships with executives, leaders and colleagues to provide insights and resources, to help identify potential employee relations issues while driving consistency and follow up in HR processes

  • Develop and maintain knowledge of the business and market in order to influence effectiveness and provide insight to assigned client leadership.  Experience with data analysis and pulling insights and recommendations from data

  • Create people-centric plans to meet business goals through a strong understanding of how talent fits into the business strategy, including talent development and workforce planning

  • Lead change initiatives at the HR, business-unit or corporate level, including DEI&B initiatives

  • Initiate and design strategic HR projects, as well as lead cross-functional and/or global projects

  • Partner with client group leaders and the talent acquisition team on open positions to recruit and hire the best talent for our needs

  • Facilitate compensation, performance management, and talent management processes within assigned client group

  • Effectively manage sensitive and confidential employee relations issues, in partnership with HR Leadership and Legal, to support investigations and conflict resolution.  Sound judgment and decision making, problem resolution and leadership coaching on navigating critical conversations

  • Complete employee changes and actions in HRIS system for assigned client group working with our global HR operations, talent acquisition, and other HR functional teams

  • Manage small team of HR Business Partners, providing leadership through: hiring, performance management, performance reviews, and individual development activities.

  • Set objectives and priorities, and necessary work direction.

  • Monitor team performance against department standards, and ensure that these standards are consistently met or exceeded

  • Act as escalation point for issues and provide leadership and guidance to team

Qualifications:


Basic Qualifications



  • Bachelor’s degree in Human Resources, Business, or related field

  • Minimum 8 years progressive Human Resources experience in HR Business Partner or Generalist roles, or equivalent Human Resources leadership experience including business consultation and influence

  • 3 years experience managing people

  • Experience supporting internal colleagues in a global environment across multiple time zones

  • Strong initiative and results orientation

  • Strategic thinking as demonstrated through long-term planning initiatives

  • Understand how to collaborate with a variety of different people and roles with ability to build strong relationships quickly and maintain confidentiality

  • Exceptional listening skills and ability to relate to, influence, and coach employees of all levels

  • Experience leading change initiatives with demonstrated success influencing stakeholders and mobilizing colleagues/leaders

  • Ability to use and share analytical and experiential data for decision making

  • Demonstrated ability to thrive in fast-paced environment

  • Must be able to lawfully work within the US and have unrestricted work authorization for US 

Preferred Qualifications:



  • Master’s degree or MBA

  • Experience in technology company

  • Excellent communication skills

  • Experience with Workday HRIS system

  • Experience supporting acquisition and integrations

  • Intellectual curiosity to bring new insights to the business, preferably in a multicultural environment

  • Strategic thinking as demonstrated through long-term planning initiatives

  • Program/project rollout experience, with measured results and impact

For US roles, or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer


For Canadian roles, or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.


If you require an accommodation, contact accessibility@entrust.com.

Recruiter:Richa Srivastava


Richa.Srivastava@entrust.com

Life at Onfido

Onfido uses machine learning to help over 1,500 companies verify the identity of their users online. Founded in 2012, we've received over $60m in funding from world-class technology investors including Salesforce and Microsoft. As a team of 180 with offices in 5 countries, we work with global customers including BBVA, Square and LendingKart. Our technology verifies the authenticity of a user's identity document and compares it with their facial biometrics. As a global innovator in the Computer Vision space, our AI learns to identity fraud as it evolves over time, enabling our clients to rapidly onboard more users while protecting themselves against fraudulent activity. Our goal is to apply cutting-edge research to build powerful, simple products that drive trust, inclusion and safety online.
Thrive Here & What We Value1. Inclusive and Diverse Community2. Collaborative Work Environment3. Action-Oriented Culture4. User/Customer Focus5. Continuous Learning Opportunities6. Mental Wellness and Flexible Working7. Life Enrichment Allowance for Services8. Open and Transparent Culture9. Generous Paid Parental Leave10. Datadriven Decision-Making11. Free Mental Health Coaching12. Expense Support for Workstation Setup Equipment13. Professional Growth Opportunities
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