Talent Acquisition Supervisor

Hi, We're Centerfield.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Create a high-performance recruiting team through talent selection and assessment, succession planning, timely coaching and feedback, and developmental assignments.
• Contribute to designing and implementing the overall recruiting strategy.
• Promote positive teamwork and communication within the department and with our external and internal clients.
• Define team performance goals and drive team to achieve success.
• Support the recruiting team with hiring for high volume recruitment.
• Lead full life cycle searches, delivering highly qualified and diverse talent, improving compliance, and facilitating a premium hiring experience for all.
• Plan and execute job fairs as required.
• Lead recruiting administration and compliance activities including (but not limited to), employment records (contracts, required documents), background screening, relocation assistance, and ad hoc reporting.
• Recommend best practices and improvements to current recruiting processes and practices to ensure streamlined processes and cost-effectiveness.
• Create and update recruitment related documents such as forms, guidelines, and processes.
• Partner with Hiring Managers to identify/design pre-employment test materials for candidate selection.
• Design and post advertisements across a variety of recruitment channels, both internal and external.
• Establish and maintain relationships with relevant organizations/agencies to promote employment opportunities with the company and widen the sourcing pool.
• Maintain pipelines of passive and active candidates with the goal of converting into high potential candidates for suitable open roles.
• Partner with Hiring Managers to understand the business’ recurring talent needs, and collaborating to build effective sourcing strategies to identify, engage and hire top talent.
• Track and analyze recruiting data and insights to advise decisions, measure and report results back to the business and recruiting leadership.
• Manage an effective Employee Referral Program for hiring top talent across all levels.
• Serve as the first Point of Contact for escalated matters relating to recruiting.
• Manage the procurement and invoicing of recruitment expenses.
• Support recruiting related activities as required.

EDUCATION AND EXPERIENCE OF THIS POSITION

• BS/BA Degree required preferably in business, human resources, communications, or related field.
• Minimum of five (5) years recruiting experience, preferably doing full lifecycle recruiting in the Business Process Outsourcing industry.
• Minimum of two (2) years leadership/supervisory/project management experience.

KEY COMPETENCIES AND SKILLS

• Strong people management and mentoring skills.
• Action-oriented - recognize connections, translate goals into action, use strong judgment to make choices in alignment with strategy and company culture/values.
• Strong written and verbal communication skills.
• Proficient with recruitment databases, applicant tracking systems, Boolean search techniques, Internet tools and social media platforms for talent acquisition purposes.
• Intermediate level proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• Demonstrated ability to analyze datasets, communicate trends and develop data-driven solutions.
• Strong proficiency with recruiting best practices and employment laws that impact the recruiting function.
• Proven ability to source, screen, recruit and recommend strong talent.
• Excellent interpersonal skills with demonstrated patience, tact, and respect.
• Excellent prioritization skills and the ability to handle changing priorities in a performance driven environment.
• Ability to maintain a high degree of confidentiality with the ability to be discreet and professional with all levels of the organization.
• Strong sense of accuracy and attention to detail.
• Ability to establish, manage and leverage relationships with internal and external partners.
• Understanding of competitive behavior and market trends.
• Ability to collaborate, negotiate and manage candidate expectations.  
• Problem-solving ability to think critically and act accordingly.
• Proven ability to work successfully in a team environment and handle pressure.

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