Crusoe Energy is on a mission to unlock value in stranded energy resources through the power of computation.
Take a look at what we do! - https://www.youtube.com/watch?v=Rlt8k71QuqwWe aim to align the long term interests of the climate with the future of global computing infrastructure. As data centers consume an exponentially growing power footprint to deliver technology to all connected devices, we are inspired by making sure that the energy meeting that demand is sourced in an environmentally responsible fashion. Crusoe co-locates mobile data centers with stranded energy resources, like flare gas and underloaded renewables, to deliver low-cost, carbon-negative distributed computing solutions.
Crusoe Cloud is a managed cloud services platform powered by stranded energy that enables climate-friendly innovation in computationally intensive fields including artificial intelligence, graphics rendering, and computational biology.
About the Role:
The purpose of this contractor position is to contribute to the broader initiatives of our IT Operations department by providing technical training to employees of Crusoe’s manufacturing arm. This role is ideal for a training professional with strong technical and analytical skills, and in-person and virtual training delivery abilities. The IT Operations team is dynamic and collaborates across various departments, making it a wonderful fit for someone with excellent interpersonal skills and a flexible, adaptive mindset.
Much of this role will be supporting the training needs of our Tulsa, Arvada, and Ponchatoula manufacturing facilities staff, from line workers to senior management, and additional responsibilities assigned as needed.
A Day In The Life:
Providing In-person and virtual training on Acumatica (our Manufacturing ERP) to fabrication workers and office employees at our manufacturing facilities
Develop, provide, and manage training programs for Google Workplace apps, Macbooks, and other software and hardware in the Crusoe tech stack
Training needs gathering and analysis for our manufacturing branch through interaction and interviews with learners and end users
Training, training material, and eLearning design and creation to meet those needs
Program Administration: Support all things IT Operations Training, including event setup, tracking, user and learner management, and more
Deliver engaging, hands-on training sessions for a variety of end users, adapting content to the unique learning styles of fabrication workers, technicians, and office staff
Provide support through follow-up sessions to address questions or additional learning needs that arise post-training
Coordinate with site managers and team leads to schedule training sessions that best fit production and operations timelines
Design and update interactive training materials, such as step-by-step guides, eLearning modules, and videos, to support consistent knowledge across the manufacturing department
Act as the go-to IT training resource for employees, solving real-time technical issues and helping users navigate new tools confidently
Set up, manage, and track attendance and engagement in training sessions using the Workramp learning management system (LMS)
Gather feedback through surveys, polls, and direct conversations to assess training effectiveness and identify areas for improvement
Work closely with IT and department leads to understand upcoming software changes and prepare preemptive training materials
Regularly update training content to stay current with new software releases, equipment upgrades, and department best practices
Maintain and troubleshoot technology setups in training rooms to ensure smooth sessions without technical disruptions
Analyze user data from training sessions to identify knowledge gaps or recurring technical challenges
Communicate training schedules, updates, and tech tips to staff through email, chat groups, or employee dashboards
Collaborate with other departments, such as HR and compliance, to ensure training meets organizational and regulatory standards
Assist in the on-boarding process for new hires, helping them quickly familiarize themselves with the required tech tools
Manage a library of digital training resources, ensuring they are accessible and updated for easy reference by employees
Prepare and distribute end-user documentation, including quick-reference sheets and troubleshooting guides, customized to the needs of each manufacturing location
Attend weekly meetings with the IT Ops team to discuss department initiatives, update team members on training progress, and share learner feedback
Research and recommend innovative training delivery methods to enhance the user experience and streamline learning outcomes
You Will Thrive In This Role If You Have:
A Masters in an instructional design or training related field and 2+ years experience, or bachelors in those fields with 4+ years experience in training and instructional design.
Similar experience with either Workramp or multiple other LMS’s
You are personable with learners from a variety of backgrounds and able to explain technicalconcepts and skills in a variety of easy-to-understand ways
Communicates with Clarity: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Keeps the team well-informed; conveys information clearly, concisely, and professionally when speaking or writing
Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, quickly determines the most critical data and focuses analysis there; recognizes even subtle symptoms that indicate problems; probes deeply for root causes; uses systematic problem-solving methods well
Technically Savvy: Anticipates and adopts innovations in business-building digital and technology applications. For example, investigates technologies to learn some cutting-edge best practices. Do you have favorite training technologies you use?
Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational and team goals. Takes initiative and steps to reduce bottlenecks and speed up the work
Enjoys being a part of a new and ever-growing department and organization; high energy and enthusiasm welcomed and personal initiative encouraged.
Ability to pass a background check
Compensation
Compensation will be paid at $50/hour. Crusoe Energy is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
