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Channel Sales Operations Analyst

Gusto, Inc.Denver, Colorado, United StatesOnsite

About Gusto


Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually.

Learn more about our Total Rewards philosophy. 

Here’s what you’ll do day to day 


  • Day-to-day support of sales program: Provide day-to-day support to our Sales leadership, including ad hoc decision-making support, reporting and analyses, cross-functional collaboration, and one-off projects
  • Process design and improvement: Identify, draft, and implement process and tool improvements that lead to business objectives: higher conversion rates, sales efficiency, better Gustie user experience, and better customer experience
  • Sales Productivity & Enablement: Develop pipeline management best practices, and metrics/analytics to enable sales productivity. Translate pain points into comprehensive business requirements and projects
  • Revenue Analytics: Partner with our other RevOps team members, Finance team, and Marketing team to develop sales metrics, operational reporting, and forecasts.
  • Cross-Functional Partnerships: Partner effectively with Sales leadership, Finance & Business Operations, Marketing, and Product teams.

Here’s what we’re looking for 


  • 4+ years of strategy, ops, or analytical experience; ideally 2+ in sales or business operations. Experience at a fast-paced technology company is preferred.
  • Strong yet empathetic business partner; experience collaborating with and advising sales leaders.
  • First principles thinker who analyzes and presents data effectively to drive insights and decision-making.
  • True passion for sales: you creatively find ways to make sales teams more productive.
  • Deep experience with typical sales-stack technologies and analytical tools (e.g., SFDC, Tableau, or similar).
  • Fluent in Salesforce reporting best practices with experience with tailoring reports to user needs.
  • You are a self-starter and fast learner; no one tells you where to find the answers.
  • Hyper-organized with strong attention to detail; effective stakeholder and project management is the bare minimum and is part of your secret sauce.
  • Executive written and verbal communication.

Our cash compensation amount for this role is targeted at $107,000 - $126,000 in San Francisco and New York, and $88,000 - $104,000  in Denver & most remote locations.  Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role).

The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger.

If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.

Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Life at Gusto, Inc.

Gusto's mission is to create a world where work empowers a better life. By making complicated, impersonal business tasks simple and personal, Gusto is reimagining HR, payroll, and benefits for over 60,000 companies nationwide. Gusto has offices in San Francisco and Denver and the company's investors include Google Capital, General Catalyst, Kleiner Perkins Caufield & Byers, as well as the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others. Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Thrive Here & What We Value* Collaborative and Inclusive Workplace (physical and virtual)* Total Rewards Philosophy* Commitment to Diversity and Equal Opportunity Employment* Flexible Work Arrangements (23 days per week in office, remote work options)* Providing Reasonable Accommodations for Qualified Individuals with Disabilities* Emphasis on Learning and First Principles Thinking* Commitment to Building a Diverse and Passionate Product Team* Cross-Organizational Leadership Role* Equal Opportunity Employer* Support for Small Businesses
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