ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI.
Our dedication to enhancing productivity has earned us recognition on prestigious lists including the Forbes Cloud 100, Fast Company's Most Innovative Companies, Inc. Power Partners and #1 on two of G2's Best Software Products Lists for 2023 - #1 Project Management Product and #1 Collaboration and Productivity Product. With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week.
🦄We are seeking a Systems Administrator to join our dynamic IT team. This role is essential to maintaining, optimizing, and securing our IT infrastructure as we scale. The ideal candidate is an experienced and proactive professional who can manage complex systems, troubleshoot issues efficiently, and provide strategic recommendations to improve our technology environment. You will have the opportunity to work closely with various departments and play a critical role in shaping our IT operations.
Key Responsibilities:
- System Administration: Manage, monitor, and maintain servers, networks, and cloud infrastructure to ensure optimal performance and uptime.
- Security Management: Implement and maintain security protocols, firewalls, and access controls to protect company data and infrastructure.
- Cloud Management: Administer cloud-based systems (e.g., AWS, Azure, Google Cloud) and ensure seamless integration with existing infrastructure.
- Troubleshooting: Diagnose and resolve hardware, software, and network issues, providing timely solutions to minimize downtime.
- Automation and Optimization: Develop and implement automation scripts and tools to streamline IT processes, reduce manual workload, and enhance efficiency.
- Collaboration: Work closely with development, product, and operations teams to ensure IT systems support business needs and projects.
- Documentation: Maintain detailed documentation of systems, configurations, and procedures for reference and compliance purposes.
- Leadership: Mentor junior IT staff, providing guidance, support, and training to foster growth and knowledge-sharing.
Required Skills and Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
- 5+ years of experience as a Systems Administrator, preferably in a startup or fast-paced environment.
- Strong knowledge of Windows and MacOS environments.
- Hands-on experience with virtualization technologies (e.g., VMware, Hyper-V).
- Proven expertise in cloud platforms such as AWS, Azure, or Google Cloud.
- Advanced troubleshooting skills and the ability to diagnose complex technical issues.
- Familiarity with scripting languages (e.g., PowerShell, Python, Bash) for automation.
- Knowledge of network protocols, firewalls, VPNs, and security best practices.
- Excellent communication skills and the ability to work collaboratively in a team-oriented environment.
- Ability to prioritize tasks, manage multiple projects, and meet deadlines.
Preferred Skills:
- Experience in DevOps practices and CI/CD pipeline management.
- Experience Managing Multiple SaaS Based platforms (Zoom, GWS, Office365, Outreach, etc)
- Experience with MDM platforms such as Intune and Jamf.
- Certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator, or similar.
- Familiarity with containerization technologies like Docker and Kubernetes.
#LI-RemoteUnsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.ClickUp collects and processes personal data in accordance with applicable data protection laws.
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Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
