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General Counsel

PromiseOakland, California, United StatesOnsite

Company Overview


Promise empowers utilities and government agencies to create flexible, affordable solutions for individuals struggling with debt. Our innovative approach to payment plans and relief distribution significantly improves enrollment and recovery rates, helping individuals clear debts faster and reducing delinquencies for our partners.We treat people facing financial difficulties with respect and dignity, providing the tools and resources they need to thrive. Our team includes experts from companies like Palantir, Google, Stripe , and esteemed government leaders.Backed by over $50 million in funding from top investors such as 8VC, Kapor Capital, XYZ Ventures, and Howard Schultz, we've been recognized as one of Fast Company's "World's Most Innovative Companies of 2022."

Role Overview


The General Counsel (GC) at Promise will play a critical role in overseeing all legal, regulatory, and compliance matters. The GC will lead and develop our legal team, partner closely with departments across the organization, and drive initiatives to ensure compliance and mitigate risk. This individual will be responsible for providing strategic counsel on a range of issues, from contracts and procurement to regulatory matters and IP protection.

What You’ll Do



  • Contract and Agreement Management: Oversee and manage all aspects of contract negotiations, including service agreements, vendor contracts, licensing agreements, and strategic partnerships.

  • Leadership and Strategy: Provide strategic legal guidance and leadership to the company, advising on risks and ensuring the company’s activities comply with applicable laws and regulations.

  • Risk Management: Identify potential legal risks, provide solutions to mitigate them, and work proactively to ensure that legal matters are managed effectively.

  • Team Collaboration: Partner with business development, product, and engineering teams to advise on new initiatives, product compliance, and potential regulatory hurdles.

  • Compliance Program Development: Design, implement, and oversee compliance programs and policies to ensure that Promise adheres to relevant legal requirements and industry best practices. Ensure processes scale with the company’s growth.

  • Cross-Functional Guidance: Work across departments to ensure the legal team provides timely and strategic guidance on issues impacting company operations.

What Will Enable You



  • Juris Doctor (JD) from an accredited law school and active bar membership.

  • 10+ years of experience in legal practice, with substantial experience in technology, compliance, and regulatory law.

  • Proven track record of managing complex legal matters and providing strategic counsel to senior management.

  • Experience in high-growth technology or compliance-driven industries is preferred.

  • Ability to oversee and manage compliance across various domains, including data protection, trade compliance, and intellectual property.

  • Excellent communication and interpersonal skills, with the ability to influence and engage with various stakeholders.

  • Quick learner with a proactive approach to problem-solving and navigating legal matters in a start-up or fast-paced environment.

  • Comfort with a fast-paced, evolving environment, with the agility to adjust strategies and approaches as new opportunities and challenges arise.

  • Ability to adapt quickly to emerging legal issues, including those related to AI, data analytics, and regulatory compliance.

Promise is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or military or veteran status. Additionally, the Company complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it operates. Promise is committed to promoting diversity and inclusion in the workplace. We also provide reasonable accommodations to qualified individuals with disabilities, pregnant individuals, and those with sincerely held religious beliefs, in accordance with applicable laws.Promise engages in US government contracts and restricts hiring to US persons, which includes US citizens and permanent residents (e.g., Green Card holders).

Additionally, candidates must reside in the US.Compensation Range: $206K - $242K

Life at Promise

PromisePay provides a modern payment platform built for government. We transformed the inconvenient and time-consuming process of paying down government debt into something that any resident can use. PromisePay is easy to use on mobile devices, offering all payment methods, in the languages residents speak, and broken down into easier payment plans. We have a team working 24/7 to talk to residents and help them make their payments. This means residents pay off debt faster, government gets more revenue, and government works better for everyone. Promise is a financial services technology company. We build payment processing tools and services for government. Promise has a team of technology and government experts from companies like Palantir, Stripe, and Google, and has raised over $11M from investors like First Round, 8VC, Roc Nation, Jay Z, and Y Combinator. Learn more at promise-pay.com
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