*** Please note: This is a Hybrid contract that will last a year.
TriTech Enterprise Systems, Inc. (TriTech) is seeking a mid-level Enterprise Architect. The candidate must provide the following duties:
- Provide data networking solutions and oversight in regard to legacy telco services such as broadband internet circuits, cloud networking, wireless mobile service, etc.
- Have extensive knowledge and experience with Data and Network Monitoring technologies, standards, and practices for management of the broadband circuit portfolio.
- Have the ability to assist with the Data Networking services lifecycle from strategic planning to operations and financials, from a broadband circuit perspective.
- Provide wireless mobile phone and Data Networking expertise required to specify business requirements for current & future services.
- Have the ability to perform Voice and Data Networking technology and operational assessments to manage the legacy portfolio/tech debt to create future roadmaps.
- Have experience with wireless Intune MDM for configuration of wireless settings for devices
- Have experience in managing general technology incidents and leading them to resolution.
- Understands best practices in service management including contract and vendor management in an outsourcing or shared service
- Responsible for responding to and resolving customer/agency escalations
Recommended Knowledge/Experiences:
- Experience in State/Agency is a plus
- ITIL Foundations certification desirable
- Experience deploying and managing broadband circuits and wireless phone solutions
- Experience in cloud networking
- Experience with Thousand Eyes network monitoring tool
Skills:
Skill
Required / Desired
Amount
of Experience
Knowledge of and experience with data and network monitoring technologyRequired3YearsNetwork expertise required to specify business requirements for current and future network servicesRequired3YearsNetworking incident managementRequired3YearsExperience working in a state government/agencyDesired3YearsCloud networking experienceHighly Desired3YearsResponsible for responding to and resolving customer escalationsRequired3YearsExperience with commercial broadband circuits (i.e. Comcast, etc.)Required3YearsTriTech is an Equal Opportunity Employer!
