Customer Care Agents (Remote work - Hiring UAE Nationals)

Independent Food CompanyDubai, United Arab EmiratesOnsite

Independent Food Company, a leading F&B group is presently hiring UAE nationals for the customer care department.

The Care Contact Center Agent is a pivotal team member responsible for managing various brands'customer interactions across multiple communication and platforms.This role focuses on ensuring exceptional customer engagement, complaint management to enhancecustomer satisfaction.The Care Contact Center Agent is expected to uphold brand standards, meticulously organize data, andpromptly escalate issues for efficient resolution, all while promoting teamwork, collaboration, and acustomer-centric approach.

Life at Independent Food Company

Thrive Here & What We Value- Driven to create unique home-grown food concepts that bring people together- Multiple concepts under its umbrella – SALT, Switch, Parker’s, Grind, Somewhere and Public- Focus on providing exceptional customer experiences- Collaborative work environment with other operating departments- Emphasis on teamwork and collaboration- Commitment to providing exceptional customer service- Ambitious, outgoing, friendly extrovert personality encouraged- Passionate about learning and growing within the company- Emphasis on UAE's Emiratisation initiative

Customer Care Agents (Remote work - Hiring UAE Nationals)

Life at Independent Food Company

Your tracker settings