RMA / FA Engineer

At Groq.

We believe in an AI economy powered by human agency. We envision a world where AI is accessible to all, a world that demands processing power that is better, faster, and more affordable than is available today. AI applications are currently constrained by the limitations of the Graphics Processing Unit (GPU), a technology originally developed for the gaming market and soon to become the weakest link in the AI economy.

Enter Groq's LPU™ AI Inference Technology.

Specifically engineered for the demands of large language models (LLMs), the Language Processing Unit outpaces the GPU in speed, power, efficiency, and cost-effectiveness. The quickest way to understand the opportunity is to watch the following talk –

groq.link/scspdemo.

Why join Groq?

AI will change humanity forever, and we believe preservation of human agency and self determination is only possible if AI is made affordably and universally accessible. Groq’s LPUs will power AI from an early stage, and you will get to leave your fingerprint on civilization.

RMA / FA Engineer

Mission: 

You will conduct test, FA debug, and root-cause analysis for field RMAs of Groq AI / ML products. 

Responsibilities & outcomes:

• Conduct test, debug, and root-cause analysis of field RMAs
• Collaborate with Product Engineers, Hardware Engineers, and Test Engineers
• Create Failure Analysis result reports 
• Drive resolution, containment, and mitigation plans for quality alerts
• Oversee hardware quality performance, monitoring field quality data and associated metrics including RMA Rates, MTBF, and Reliability Ratio.
• Manage operational performance of Failure Analysis at contract manufacturer(s), ensuring partner(s) achieve key performance indicators, including FA cycle times, fault duplication rates, and fault isolation rates.
• Drive learning’s from RMA / FA back into Manufacturing, Engineering, and Support teams

Ideal candidates have/are:

• BS/MS in Electrical Engineering or a related degree
• 3+ years of hands-on test engineering experience
• Strong technical core competence and excellent problem-solving and analytical skills
• Ability to work independently, set high-level goals then prioritize tasks to drive tasks to completion
• Good fundamental understanding of solid-state device physics, semiconductor processing and characterization techniques
• Competence using lab equipment such as oscilloscopes, logic analyzers, power analyzers, etc. 
• Proficiency with high speed interfaces (Serdes, PCIe, DDR)
• Experience testing power sub-sections (e.g. POLs, VRMs, etc.)
• Familiarity with lower speed interfaces like SPI, I2C, CANbus, etc.
• Proficiency in Python, Perl, C++, or other languages on UNIX/Linux
• Experience in Failure Analysis for one (or more) of the following:
• Microprocessors, complex SOC devices, AI Systems, Servers, Network Systems
• Excellent knowledge of PCB card and system-level test and debug

Attributes of a Groqster:

• Humility - Egos are checked at the door
• Collaborative & Team Savvy - We make up the smartest person in the room, together
• Growth & Giver Mindset - Learn it all versus know it all, we share knowledge generously
• Curious & Innovative - Take a creative approach to projects, problems, and design
• Passion, Grit, & Boldness - no limit thinking, fueling informed risk taking

Compensation: 

At Groq, a competitive base salary is part of our comprehensive compensation package, which includes equity and benefits. For this role, the base salary range is $104,400 to $221,200, determined by your skills, qualifications, experience and internal benchmarks.

Location: 

Groq is a geo-agnostic company, meaning you work where you are. Exceptional candidates will thrive in asynchronous partnerships and remote collaboration methods. Some roles may require being located near our primary sites, as indicated in the job description.  

At Groq:

Our goal is to hire and promote an exceptional workforce as diverse as the global populations we serve. Groq is an equal opportunity employer committed to diversity, inclusion, and belonging in all aspects of our organization. We value and celebrate diversity in thought, beliefs, talent, expression, and backgrounds. We know that our individual differences make us better.