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Field Service Engineer (Burgos/Spain)

Shape TechnologiesBurgos, SpainOnsite

Flow Europe GmbH is a 100% subsidiary of Flow International Corporation, Kent/Seattle (USA) and has own subsidiaries in Italy, Spain, France, UK and Czech Republic. The headquarter of Flow Europe is in Germany.
As an international company with more than 50 years of experience and more than 15.000 installed waterjet and abrasive waterjet systems Flow is the world leader in development, manufacture and sales of ultrahigh- pressure (UHP) waterjet technology.For our office in Burgos, Spain we are looking for the following open position:

Field Service Engineer


Major Duties and Responsibilities:


  • Troubleshoot, save, and report failures in the field.
  • Troubleshoot waterjet machines and components on the telephone and on site.
  • Give maximum technical support to customers to minimize downtimes.
  • Perform installations of FLOW waterjet cutting systems independently until final acceptance mainly in Spain and other European countries if necessary.
  • Create professional picture of Flow Technical Service in the field.
  • Give customer start up training and provide safety training for CE-compliancy.
  • Provide technical information to customer during installation, training and service visits.
  • Willingness to mainly travel during the week and change working places by short notice. Some overtime is required.
  • Customer orientated decisions with a minimum of supervision.
  • Produce accurate and detailed technical reports.
  • Ensure proper adherence to health & safety requirement.
  • Stay on site until the problems are solved and job is finished.

Your profile:


  • Mechanical and electrical engineer (both), mechatronics engineer, technician, electrician or other qualified job related to manufacturing and technical services within the machine tool industry.
  • 3 years of work experience with CNC machine tool installation, commissioning and training in the area of motion control systems in the field.
  • Ideally CAD/CAM experience (use and training).
  • Deep knowledge in the mechanical, electrical and hydraulic diagnostics.
  • Professional usage of modern diagnostic tools.
  • Good organizational skills.
  • Fluent in Spanish and good English level.
  • Customer oriented, positive attitude and independent.
  • Flexible in location of work and willing to travel.
  • Valid drivers license.
  • Full Passport & documentation to support permanent residence and employment in Spain.

What we offer:


  • Permanent position at a fast-growing global company.
  • Attractive salary package and employee benefits.
  • Individual development opportunities.
  • Company car, IT equipment and mobile phone.
  • Versatile and challenging work with a high degree of personal responsibility.

Be a part of a unique group of people who not only love what they do but love the technology. Our team is comprised of talented individuals who have purpose, creativity and passion, and we are proud to be recognized leaders in the application of ultrahigh-pressure (UHP) waterjet technology around the globe.Interested? Please email your CV to Mrs. Evgeniya Geyn:recruiting-europe@flowcorp.com or Field Service Engineer | Flow International Corporation

Life at Shape Technologies

At Shape Technologies Group (SHAPE) we're devoted to a single goal: delivering innovative manufacturing process solutions that propel our customers to success. SHAPE is a strategic ecosystem of companies that provides an extensive portfolio of manufacturing process solutions to customers around the world. The core technology of SHAPE was founded in high pressure waterjet cutting, cleaning, and surface preparation. Today, SHAPE's offerings span automated assembly, material handling, software, process control, robotic motion systems, ultrahigh-pressure cutting and cleaning, aftermarket parts, and extensive support. The SHAPE difference can be seen in our people. With industry leading technologists, manufacturing experts, and skilled service professionals, SHAPE team members listen to our customers to anticipate their needs and deliver technical know-how that transforms our customers' visions into reality. Spanning 100 countries and a broad array of industries, SHAPE is expanding its reach through a growing number of direct and indirect channels. By partnering with our customers, we become integral to the successful design and manufacture of their next-generation products. We continually scour the globe for new, industry-leading technologies to add to our differentiated portfolio of offerings and grow our customer base. Our vision is to become the pre-eminent advanced process solutions partner handling the highly engineered products of tomorrow. Automatic Assembly, Material Handling, Process Control, Software, Robotic Motion Systems, Waterjet Technology, Aftermarket Parts
Thrive Here & What We Value1. Committed to Professional Growth and Personal Well-being of Team Members2. Global Presence, Products, and People Expanding the Definition of Possible3. Fastgrowing global company with a Dynamic international team4. Competitive Benefits Package including Attractive compensation package, Additional vacation days, Employee benefits for team events, Individual development opportunities, Outstanding work environment, Opportunity to work from home (2 days/week), IT equipment and mobile phone provided5. Fast-paced and customer-focused environment with Principles, performance, and authentic passion for results deeply rooted in daily interactions6. Friendly, respectful, motivated team delivering strong performance7. Supportive of individual growth and compliance with certified standards (ISO 9001, AS 9100)8. Tackle the toughest manufacturing challenges and drive industry innovation9. Customer-oriented decision making with a minimum of supervision
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